Tera Wickizer
Louisville,CO
Summary
Results driven, energetic professional with extensive experience in creating genuine guest relationships that improve brand loyalty. Proven record of exceptional sales performance complemented by a strong visual merchandise background. Leadership style emphasizes empathy and inclusion resulting in high-performing teams that consistently exceed sales targets and deliver outstanding customer experiences.
Overview
10
10
years of professional experience
Work History
Sales/Visual Merchandising Manager
The Gap
Broomfield, Colorado
11.2024 - Current
- Inclusive and fun customer engagement focused on originality of each individual, creating memorable experiences and brand loyalty.
- Implemented customer service model with team directly increasing sales comp by 35% in one year.
- Consistently leading with empathy and integrity in all interactions with team members, focusing on each person's strengths.
- Extensive training in visuals and merchandising strategies that elevate product and are proven to drive sales.
- Achieved timely and efficient processing of large shipments by effectively leading the team in store operations.
Assistant Manager
The Old Spaghetti Factory
Westminster, CO
03.2023 - 06.2024
- Provided exceptional customer service that created memorable experiences for guests and resulted in customer loyalty.
- Progressed from server to manager, overseeing daily operations and staff coordination.
- Oversaw recruitment and training of 35 people while fostering a positive work environment.
- Designed and implemented successful marketing events to boost bookings for wedding receptions and family reunions.
Owner/ Manager
Second Chance Upscale Consignment
Farmington, UT
04.2016 - 05.2023
- Established customer service model to enhance client loyalty and drive daily sales growth.
- Implemented strategies to enhance business operations, resulting in a significant increase in consignors from 200 to 3000.
- Designed comprehensive inventory and pricing systems that guarantee accuracy while maximizing overall profitability.
- Analyzed financial reports to identify growth opportunities and implemented plans for business expansion.
Education
Bachelor of Science - Business & Fashion Merchandising
Utah State University
Logan, UT05-1996
Skills
- Customer engagement
- Exceeds sales goals
- Visual merchandising
- Product knowledge
- Financial records analysis
- Training and development
- Attention to detail
- Positive and upbeat
Timeline
Sales/Visual Merchandising Manager
The Gap
11.2024 - Current
Assistant Manager
The Old Spaghetti Factory
03.2023 - 06.2024
Owner/ Manager
Second Chance Upscale Consignment
04.2016 - 05.2023
Bachelor of Science - Business & Fashion Merchandising
Utah State University