Both professional and empathetic, I have proven expertise in insurance products, service, and customer needs. Familiar with analyzing and keeping documentation, liaising between parties, and handling both routine and complex issues each day.
Overview
6
6
years of professional experience
Work History
LEAD WAITRESS & TRAINER
Rib & Chop House
Sheridan, Wyoming
01.2022 - Current
Conduct wait staff training.
Develop instructional materials.
Bartend and Serve
LICENSED PERSONAL LINES INSURANCE AGENT
Tegeler and Associates
Sheridan, Wyoming
07.2024 - 02.2025
Non-Captive Agency Experience; Appointment with Mutual Liberty/Safeco, Progressive, Acuity, Travelers, Foremost, Cincinnati, Chubb, RLI, and more.
Gather new business information, use Replacement Cost Estimators, pull MVR/CLUE reports, deliver proposal within 24 hours, and bind policy.
Documented every phone call or policy request.
Review renewals
Provide Binders and Proof of Insurance
LICENSED P&C INSURANCE AGENT
Mountain West Farm Bureau
Sheridan, Wyoming
08.2023 - 06.2024
Provided quotes and filed claims.
Processed policy changes.
Processed payments, transmittals, and worked in billing system.
PHARMACY TECHNICIAN
Vital Apotheke
Landstuhl, Germany
05.2019 - 07.2020
Managed filing of prescriptions.
Performed data entry for patient profiles, billing, or insurance information
Education
LICENSED P&C INSURANCE AGENT -WY - RISK MANAGEMENT AND INSURANCE
Kaplan University
Davenport, Iowa
07-2024
CERTIFICATION IN PHARMACY TECHNICIAN - PHARMACY
Martinsburg College
Martinsburg, West Virginia
05.2023
Thomas Nelson Community College
Newport News, Virginia
04.2009
HIGH SCHOOL DIPLOMA -
Ramstein American High School
Ramstein, Germany
01.2007
Skills
Highest Moral Standards
Sincere Concern for Clients
Written and Verbal Communication
Computer Proficiency Skills
Initiative and Strong Work Ethic
Reliable Attendance
Epic/Applied
Hubspot
Guidewire/Producer Engage
Attendee of several Insurance Conventions
Total CSR continuing education courses
References
Dave Craft, MWFBI, dcraft@mwfbi.com, 3077516231
Jürgen Schäfer, Vital Apotheke, Jurgen.schafer@gmail.com, 49637161116111
Tanya Rose, Rib and Chop House, Trose@rach.com, 3076784700
Personal Information
Title: Personal Lines Account Executive
Self Evaluation
Dedicated, loyal, and trustworthy. I enjoy helping others, I work hard, am responsible, organized, eager to learn and open to hearing new ideas. I am seeking a to grow a long term career with a company whom has values, ethics, and will appreciate everything I have to offer.
Timeline
LICENSED PERSONAL LINES INSURANCE AGENT
Tegeler and Associates
07.2024 - 02.2025
LICENSED P&C INSURANCE AGENT
Mountain West Farm Bureau
08.2023 - 06.2024
LEAD WAITRESS & TRAINER
Rib & Chop House
01.2022 - Current
PHARMACY TECHNICIAN
Vital Apotheke
05.2019 - 07.2020
LICENSED P&C INSURANCE AGENT -WY - RISK MANAGEMENT AND INSURANCE