Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tereasa Hill

Fort Lauderdale,FL

Summary

Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.

Overview

12
12
years of professional experience

Work History

Tech

The Healing Cennter
09.2022 - 01.2023
  • Measured patient vital signs such as blood pressure, pulse rate and temperature to record information on patients' charts.
  • Performed patient service duties by communicating directly with patients, answering questions and assisting with concerns.
  • Administered medications and performed basic and advanced patient assessments.
  • Interacted with patients and families while demonstrating high standards of performance, teamwork and compassion.

Home Health Care Provider

Elara Healthcare
02.2022 - 08.2022
  • Completed household management tasks for clients within private home settings.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.

Crew Member

Taco Bell
04.2021 - 02.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.
  • Prepared products following restaurant, health, and safety standards and procedures.

Manager

Burger King
03.2019 - 04.2021
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.

Leader

Cornerstone Masonry Inc.
09.2006 - 03.2012
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Trained employees and assigned duties.
  • Oversaw day-to-day activities of 8 employees in theere establishment, fostering inspiring atmosphere to optimize employee experiences.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Food Safety

Allen Canning
11.2003 - 07.2006
  • Troubleshot material quality concerns, held vendors accountable and documented production impact.
  • Understood federal, state and local food safety regulations and monitored adherence during inspections.
  • Verified compliance with food safety quality systems and regulatory guidelines.
  • Monitored packaging of spirits and beverages to confirm adherence to safety standards and specifications.
  • Developed ongoing food safety training program and conducted inspections to verify culture of food safety.
  • Participated in [Type] and [Type] investigations.
  • Provided line workers and production supervisors with advisories on quality deficiencies and updated policies.
  • Maintained quality inspection records database.

Education

GED -

Van Buren Adult Education
Van Buren, AR
09.2012

Skills

  • Work and Task Assignment
  • Administrative Leadership
  • Recreation Service Evaluation
  • New Arrival Introductions
  • Activity Planning and Coordination
  • Facility Construction Oversight

Timeline

Tech

The Healing Cennter
09.2022 - 01.2023

Home Health Care Provider

Elara Healthcare
02.2022 - 08.2022

Crew Member

Taco Bell
04.2021 - 02.2022

Manager

Burger King
03.2019 - 04.2021

Leader

Cornerstone Masonry Inc.
09.2006 - 03.2012

Food Safety

Allen Canning
11.2003 - 07.2006

GED -

Van Buren Adult Education

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Tereasa Hill