Summary
Overview
Work History
Education
Skills
Accomplishments
HONOR AND ACHIEVEMENTS
Timeline
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Terel Patrick

Macomb,USA

Summary

Professional manager with strong focus on team collaboration and achieving results. Proven ability to lead and develop teams, adapt to changing needs, and drive operational success. Skilled in strategic planning, performance management, and relationship building. Reliable and consistently deliver on organizational goals.

Overview

21
21
years of professional experience

Work History

District Manager II

Waste Management
05.2015 - Current
  • General Manager of Collection Hauling District with 80 employees Fleet Manager, 3 Ops Managers, 2 Ops Specialist, 12 Mechanics and 60 Drivers.
  • Lead Safety Steering Committee responsible for TRIR, VARR and OSHA recordable injuries
  • Implementation of M100 software across the country which measured efficiencies across all operational deliverables
  • Maintained 60 plus CNG service vehicles. Scheduled preventative maintenance services, lubes, total tire maintenance, drive cam installations, Smart Truck installation and while overseeing SOP parts, downtime metrics and SRT (scheduled repair time) metrics for all Technicians
  • Created RFP and RFQ responses for all municipal contracts
  • Led operational initiatives to enhance waste collection efficiency across multiple districts.
  • Oversaw budget management, ensuring financial targets were met while maintaining service quality.
  • Spearheaded process improvements that increased service reliability and customer satisfaction ratings.
  • Collaborated with cross-functional teams to align district goals with organizational objectives and initiatives.
  • Trained and maintained all OSHA and Environmental requirements including Storm Water Permit, Tank Inspections, LOTO, Fire Prevention, Fall protection, Hazardous Communication protocol, MSDS sheets and Emergency response plans and protocols.

Account Manager

Protrans International
10.2012 - 01.2015
  • Managed General Account division of consolidated operations with an annual revenue of $36 million.
  • Established and monitored global supply chain processes and policies for 188 accounts.
  • Directed start up process for 15 new business implementations.
  • Initiated project plans and tracked timing for all start up related activities leading to implementation.
  • Resolved transportation issues identified in volume, on time performance and cost trend analyses.

Senior Logistics Manager

Ryder Integrated Logistics
02.2005 - 10.2012
  • Managed employee relations, performance management and career development of 27 direct reports.
  • Implemented process management strategies for GE Transportation logistics requirements for 22 manufacturing plants.
  • Ensured all transportation and operation functions were in compliance with DOT and OSHA regulations.

Logistics Manager

Ryder Integrated Logistics
10.2008 - 01.2011
  • Launched Transportation Management Center Operation-Michigan division for Ryder TMC customers (USPS, Syngenta, MCFA)
  • Improved Pratt and Whitney supply chain compliance with initiating the formation of Delivery Performance Teams.
  • Collaborated with Ryder IT to develop system wide Expedite Management System to increase visibility of all expedite activity.
  • Developed reporting metrics through Ryder IT Microsoft Reporting department.
  • Created customized training manual for Pratt and Whitney Ryder Trac users.

Implementation Project Manager

Ryder Integrated Logistics
03.2007 - 10.2008
  • Managed $19 million dollar transportation budget.
  • Maintained KPI's and reporting metrics for PC&L functions.
  • Created PFEP (plan for every part) database to support implementation of GMT 900 pull system.
  • Designed visual management tools within the Magna Powertrain to track carrier performance.
  • Generated optimization solutions derived from load audits, LFES report and 830 forecast.

Customer Logistics Manager

Ryder Integrated Logistics
02.2005 - 03.2007
  • Supervised over 30+ Ryder employees.
  • Managed day-to-day operations of a LMS operation to support a General Motors assembly plant.
  • Adhered to manpower budgets; identifying waste and contributing solid long-term solutions.
  • Worked on problem solving and corrective action solutions to resolve, monitor and maintain a safe operations.

Education

Sociology and Criminal Justice

Illinois State University
Normal, Illinois
05-1998

Skills

  • Leadership skills
  • Conflict management
  • Operations improvements
  • Recruiting and hiring
  • Strategic planning
  • Customer service
  • Training and coaching
  • Goal setting and performance metrics
  • Operations management
  • Team development
  • Financial management
  • Team building practices

Accomplishments

  • Supervised team of 80 staff members.
  • Achieved 3% Efficiency gains by introducing M100 software for coaching drivers.
  • Achieved Most improved Safety district by implementing Safety Steering Committee

HONOR AND ACHIEVEMENTS

Six Sigma Red Belt, Recognition Certificate from the Secretary of Defense for Supporting Employee Participation in America’s National Guard and Reserve Force, Broyles Award Winner for National Assistant Coach of the Year 2022

Timeline

District Manager II

Waste Management
05.2015 - Current

Account Manager

Protrans International
10.2012 - 01.2015

Logistics Manager

Ryder Integrated Logistics
10.2008 - 01.2011

Implementation Project Manager

Ryder Integrated Logistics
03.2007 - 10.2008

Senior Logistics Manager

Ryder Integrated Logistics
02.2005 - 10.2012

Customer Logistics Manager

Ryder Integrated Logistics
02.2005 - 03.2007

Sociology and Criminal Justice

Illinois State University