SQL Server Management Studio
Terence Candis
Atlanta,GA
Summary
Experienced in promoting exemplary presentation, project management, and risk oversight skills. A team-oriented individual who thrives in collaborative environments. Demonstrative Scrum Master with a strong background in effectively communicating with and leading high-performance teams. Expertise lies in prioritizing tasks and optimizing workflows for efficient project execution. Focus on fostering teamwork and driving results to consistently deliver successful outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Scrum Master
T-Mobile
06.2020 - 05.2023
- Increased team velocity by 20% within first 3 sprints, while supervising and directing 3 Supply Chain teams throughout transition from traditional project management to Agile methodologies, resulting in faster delivery of high-quality features
- Led effective daily stand-ups, retrospectives, and sprint reviews, sustaining 95% team satisfaction rate and improved sprint review efficiency
- Enforced key Agile metrics enabling team to identify areas for improvement
- Created comprehensive user stories with clear acceptance criteria to guide development efforts.
- Collaborated with product owners and stakeholders to define project scope, prioritize backlog items, and maintain alignment with business goals
- Served as liaison, delivering updates from leadership to frontline/development teams, including upcoming changes and expected impacts.
Senior Data Analyst (Contractor)
Cricket Wireless
10.2016 - 01.2019
- Guided data audits using MySQL and Oracle Dev and interpreted the results to identify and resolve discrepancies/inconsistencies between data systems
- Utilized techniques and business intelligence (Power BI) to create 20 dashboards and 32 ad hoc reports to address problems and streamline processes.
- Quantified inbound/outbound database traffic on various servers, supporting optimal performance and anticipating potential issues
- Led investigations related to fraudulence within online orders; tracked trends; reviewed transactions to minimize fraud and chargebacks
- Appointed as the Resource Administrator for the Cricket Fraud application, with responsibility for addressing compliance issues related to user management and database access
- Performed analyses on both structured/unstructured data to inform the implementation of effective solutions.
- Performed data scrubbing, troubleshooting, quality checking, and usability analysis to identify 24 anomalies.
- Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
- Partnered with IT teams to ensure seamless integration between databases and analytical tools, maximizing system efficiency across departments.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Built out data and reporting infrastructure from the ground up using Tableau and SQL to provide real-time insights into the product and business KPI's
Data Analyst (Contractor)
T-Mobile
01.2015 - 01.2016
- Interfaced between existing Amdocs Samson billing system and incoming Ericsson billing system, applying understanding of table structures of both databases, while facilitating adoption of new systems by all users within 9 months
- Established scope definition and use case creation; initiated and adjusted data interrogation procedures and workflows to maximize efficiency, quality, and integrity
- Partnered with stakeholders to translate business requirements into data-driven solutions, offering valuable insights for strategic decision-making, and recommending strategies to mitigate or eliminate identified gaps and inefficiencies
- Defined detailed business and functional requirements, authored documentation, and established process flows and data models to contribute to development of data quality reports/queries
- Conducted analyses centering on complex data systems, documented data elements, data flow, relationships, and dependencies.
Analyst III
Amdocs Inc.
03.2008 - 04.2014
- Conceptualized and updated comprehensive test plans, test cases, and test scripts to validate software functionality, performance, and security and assure alignment with business requirements
- Crafted and executed performance and load testing scenarios to evaluate system scalability, identify bottlenecks, and optimize application performance in high-demand environments
- Spearheaded efforts to migrate existing systems onto cloud-based platforms, resulting in improved accessibility, security, and scalability.
- Managed the deployment of new analytical features through Git branching strategies, achieving a 17% downtick in deployment errors
- Bridged communications across stakeholders to report testing progress, risks, and results and provided valuable insights to decision-making processes that drove the achievement of project milestones
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports
Education
Some College (No Degree) - Marketing
University of Georgia
Athens, GASkills
- Agile Metrics Tracking
- Agile Coaching
- Project Management
- Sprint Planning
- Teamwork and Collaboration
- Scrum Methodology
- Work Planning and Prioritization
- Project tracking
- Team motivation
- Scrum Framework Expertise
- Stakeholder Collaboration
- Sprint Planning Facilitation
Certification
- SAFe Certified Scrum Master (CSM)
- Dev Ops Certification (T-Mobile)
Software
Oracle Enterprise Manager (OEM)
TOAD
MySQL Workbench
Oracle SQL Developer
Teradata SQL Assistant
Remedy
Centivia ETL Application
Tortoise SVN
Quality Center
Sharepoint
Tableau
Amdocs CRM
Jira
CICD
Power BI
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Collaborated with team of 25 in the development of BOPIS (Buy Online Pick-up In Store).
- Participated in Scrum of Scrums with other Scrum Masters to discuss achievements and obstacles. Mentored new Scrum Masters on new processes and best practices.
- Facilitated (BRP) and sprint planning ceremonies.
Languages
English
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Personal development programs401k matchStock Options / Equity / Profit SharingCompany CultureCareer advancementTeam Building / Company RetreatsHealthcare benefitsPaid sick leavePaid time offTimeline
Scrum Master
T-Mobile
06.2020 - 05.2023
Senior Data Analyst (Contractor)
Cricket Wireless
10.2016 - 01.2019
Data Analyst (Contractor)
T-Mobile
01.2015 - 01.2016
Analyst III
Amdocs Inc.
03.2008 - 04.2014
- SAFe Certified Scrum Master (CSM)
- Dev Ops Certification (T-Mobile)
Some College (No Degree) - Marketing
University of Georgia
Interests
Licensed Real Estate Agent (National Association of Realtors, Atlanta Realtor Association)
Hiking
Traveling
Food enthusiast
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