Terence Carpenter
Hartford,CT
Summary
Dedicated professional with expertise in customer service and operational management. Proven ability to enhance customer satisfaction and streamline processes. Strong work ethic and commitment to achieving organizational goals. Knowledgeable in maintaining efficient operations across various environments.
Overview
3
3
years of professional experience
Work History
Bakery Worker
Bad Bakers
Roseville, California
03.2023 - 02.2025
- Prepared dough and batters for various bakery products.
- Operated ovens and other baking equipment safely and efficiently.
- Mixed dough using electric mixers following specific recipes provided by head chef.
- Organized ingredients needed for each recipe prior to baking.
- Ensured consistency in ingredient measurements to maintain product quality.
- Assisted customers with their orders providing advice on different types of pastries available.
- Operated cash registers accurately when ringing up customers' purchases.
- Listened to guests to understand needs and help each person select optimal products and services.
- Assisted in training new staff members on proper methods of preparing and serving bakery items.
- Communicated customer feedback regarding product taste or presentation back to management team.
- Collaborated with team members to ensure efficient workflow and timely completion of bakery orders.
- Prepared and baked goods such as cakes, cookies, muffins, pies, and breads according to recipes.
- Monitored temperatures inside ovens during baking processes to ensure food safety regulations were met.
Cashier
tjmaxx
Roseville, California
12.2021 - 02.2023
- Operated cash register to process transactions efficiently.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area.
- Managed inventory by restocking merchandise on shelves.
- Handled customer returns and exchanges following store policies.
- Collaborated with team members to ensure smooth operations during peak hours.
- Provided excellent customer service to enhance shopping experience.
- Followed company procedures for cash handling and security protocols.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Cashier
Halloween City
Roseville, California
09.2022 - 01.2023
- Operated cash register to process transactions efficiently.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area.
- Handled customer returns and exchanges following store policies.
- Managed inventory by restocking merchandise on shelves.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
Education
High School Diploma -
Oakmont Highschool
Roseville, CA06-2020
Skills
- Recipe preparation
- Baking equipment proficiency
- Consistency in product quality
- Food safety adherence
- Client relationship management
- Cash register operation
- Customer service
- Store organization
- Payment processing
- Retail sales strategies
- Product knowledge
- Team collaboration
- Problem solving
References
References available upon request.
Timeline
Bakery Worker
Bad Bakers
03.2023 - 02.2025
Cashier
Halloween City
09.2022 - 01.2023
Cashier
tjmaxx
12.2021 - 02.2023
High School Diploma -
Oakmont Highschool