Terence Doherty
Network Administrator
Austin,Texas
Summary
Results-driven Network Engineer with 11 years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Network Field Engineer Level 4
Spectrum
Austin, TX
12.2022 - Current
- Provided network support services for devices such as bridges, routers, and other hardware.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Troubleshot complex multi-vendor network service provider issues.
- Configured and troubleshot VoIP and multi-media distributed systems and platforms.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Collaborated with vendors to identify best options for optimizing network performance.
- Applied tier-isolation best practices to support multi-tier architectures.
- Escalated emergency technical issues beyond knowledge to maintain optimum up-time.
Network Administrator
U.S Army
08.2013 - 12.2022
- Trained over 1,000 soldiers as network administrators in a combat environment
- Management of Net App severs
- Provide full communication services for up to 350 soldiers in a real world military environment
- Vspher Client management
- Translating Technology needs and requirements of the organization to non-technology professionals in a simple to understand way
- Communication systems repair after Hurricane Mathew (east coast, USA)
- Conducted over 12 missions as a network administrator across 7 different countries alongside NATO.
- Juniper and Cisco experience
Education
Associate of Science - Network Engineering
Austin Community College
Austin, Texas 12.2022 - Current
1,000 Hour Instructor Course - Network Administration
U.S. Army Fort Eisenhower
Augusta 08.2013 - 08.2014
Network Field Technician Level 5 Certificate - Network Administration
NCTI
Online 02.2023 - 06.2023
Skills
linux routers, Cisco Products, Positive attitude, Excited to learn, Leadership, Cisco Call Manager
Root Cause Analysis
Network Troubleshooting
Cisco equipment familiarity
Collaborative ability
Verbal and written communication
Disaster recovery operations
Information security technology
SNMP monitoring
SolarWinds support
Python programming proficiency
Cisco switching expertise
IP Services
Network device monitoring
Additional Information
- Awards , Army Achivement Medal (Awarded five times), Army Commendation Medal (High level award), Army Certificate of achivement (Awarded three times)
IT Projects
Currently in my free time I experiment with Graphine OS, Video editing, and computer hardware/software.
Timeline
Network Field Technician Level 5 Certificate - Network Administration
NCTI
02.2023 - 06.2023
Network Field Engineer Level 4
Spectrum
12.2022 - Current
Associate of Science - Network Engineering
Austin Community College
12.2022 - Current
Network Administrator
U.S Army
08.2013 - 12.2022
1,000 Hour Instructor Course - Network Administration
U.S. Army Fort Eisenhower
08.2013 - 08.2014