Summary
Overview
Work History
Education
Skills
Timeline
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Terence Jones

Newport News,VA

Summary

Dynamic leader with a proven track record at Amazon, adept in adaptive learning and peer mentoring. Excelled in roles from Learning Ambassador to General Manager, driving business growth and fostering collaborative learning environments. Skilled in curriculum development and team training, achieving high employee satisfaction and performance metrics. Completed a course in Auto Mechanic.

Overview

21
21
years of professional experience

Work History

Learning Ambassador

Amazon
01.2024 - Current
  • Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
  • Served as a mentor teacher for new educators, providing guidance and support throughout their first year of teaching experience.
  • Assisted in the development of new curriculum materials to enhance overall learning experiences for students.

General Manager

The Boulevard Pub
04.2021 - 12.2023
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Maintenance Technician

Norris's Pub
02.2019 - 03.2021
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.

Bar Manager

Roger Browns Restaurant and Sports Bar
10.2014 - 02.2019
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Closed out cash register and prepared cashier report at close of business.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Introduced new cocktails to the menu based on market research that became popular choices amongst customers.

General Manager

Ruby Tuesday Restaurant
05.2004 - 04.2014
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Education

High School Diploma -

Warwick High
Newport News, VA
06-1993

Skills

  • Adaptive learning
  • Peer mentoring
  • Learning styles
  • Collaborative learning
  • Auto mechanic
  • Maintenance Technician

Timeline

Learning Ambassador

Amazon
01.2024 - Current

General Manager

The Boulevard Pub
04.2021 - 12.2023

Maintenance Technician

Norris's Pub
02.2019 - 03.2021

Bar Manager

Roger Browns Restaurant and Sports Bar
10.2014 - 02.2019

General Manager

Ruby Tuesday Restaurant
05.2004 - 04.2014

High School Diploma -

Warwick High

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Terence Jones