Summary
Overview
Work History
Education
Skills
Certification
Sales Masterclass
References
Timeline
Generic

TERENCE LEE

Southaven,Mississippi

Summary

Dynamic retail sales professional with a strong foundation in customer service and product expertise. Proven success in exceeding sales targets through exceptional communication and keen insight into customer needs. Recognized for enhancing store layout to improve product visibility, resulting in increased customer satisfaction and loyalty. Aiming to leverage skills in a challenging sales environment to drive growth and optimize shopping experiences.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Lead Cook

Chic-fil-a
Memphis, Tennessee
11.2023 - Current
  • Prepared, cooked, and presented food safely, quickly and efficiently, meeting Chick-fil-A standards
  • Knowledgeable of the assignments for back kitchen stations, including breading, frying, grilling, restocking and food prep
  • Kept the kitchen neat, clean and orderly at all times
  • Keep up-to-date with product labels and expiration dates
  • Lead back kitchen team closing duties until all work is completed

Master Barber

Byron and Sons
Memphis, Tennessee
10.2021 - 01.2024
  • Welcomed clients and consulted with them on their desired hairstyles while cutting and trimming hair
  • Works on multiple hair textures
  • Shaving, trimming and shaping clients' beards and mustaches
  • Providing hair treatments and advice during or after service
  • Effectively communicated with my clients to give them their desired solution they're looking for

Retail Sales Associate

Under Armour
Southaven, Mississippi
10.2021 - 11.2022
  • Under Armour Employee of the Month for the month of January 2021
  • Main duties include front cashier, sales floor recovery, restock replenishment, communicating with customers to provide sizes, orders and needs the customers were searching for, and preparing the store for closing nights with the night crew

Warehouse Employee

Nike
Memphis, Tennessee
07.2017 - 03.2018
  • Was assigned the job as a shoe picker and sealed off packages before shipping
  • Read label tickets then searched aisles for specific types of shoe and color
  • Scanned the tickets and barcodes of boxes to ensure each box contained the correct labeled products before shipping
  • Often worked in the back department sectioning labeled shoe boxes onto the pallets for overtime work

Office Assistant (Summer Intern)

LeMoyne Owens
Memphis, Tennessee
06.2017 - 07.2017
  • Did office assistant work under LeMoyne Owens business hall managers
  • Printed advertisements and sealed them in envelopes for campus marketing
  • Called local businesses to ask about potential donation offers or to promote LeMoyne Owens events
  • Then typed thank you letters through emails for local businesses that donated

Education

High School Diploma -

Power Center Academy High School
Memphis, Tennessee
01.2017

Skills

  • Self-management
  • File Management Expertise
  • Warehouse Operations Specialist
  • Reliable Cash Processing
  • Timely Order Fulfillment
  • Culinary Expertise
  • Process Optimization
  • Effective Problem Resolution
  • Targeted Sales Enhancement
  • Customer-Focused Sales
  • Strategic Leadership
  • Sales Strategy Development
  • Customer relationship management
  • Logistics and Warehouse Management
  • Data Analysis Proficiency
  • Effective Communication
  • Analytical Problem Solving
  • Effective Communication Skills
  • Relationship management
  • Adaptable Work Attitude
  • Enthusiastic Demeanor
  • Food Safety Compliance
  • Prioritization and Planning
  • Quality control
  • Staff training
  • Adaptability
  • Conflict resolution
  • Recipe creation
  • Self motivation
  • Catering management
  • Kitchen organization
  • Team building and development

Certification

Active Master Barber License, Tennessee College Of Applied Technology, 01/01/20, Currently

Sales Masterclass

11/01/24, Currently, Member of a masterclass program with virtual seminars and 1 on 1 coaching calls to prepare us for the field of sales. Already learned so much from this program and 100% confident that combining this with my experience will push me to the potential I want to reach in life.

References

References available upon request.

Timeline

Lead Cook

Chic-fil-a
11.2023 - Current

Master Barber

Byron and Sons
10.2021 - 01.2024

Retail Sales Associate

Under Armour
10.2021 - 11.2022

Warehouse Employee

Nike
07.2017 - 03.2018

Office Assistant (Summer Intern)

LeMoyne Owens
06.2017 - 07.2017

High School Diploma -

Power Center Academy High School

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