Summary
Overview
Work History
Education
Skills
Quote
Work Availability
Work Preference
Timeline
Volunteer
Terence Dupree, LDO

Terence Dupree, LDO

General Manager
Rome,GA

Summary

Optical Manager

Licensed Dispensing Optician [ GA Lic # LDO002460 ]

Seasoned Optician and Manager offering over 20 years of experience and unparalleled dedication to customer satisfaction. Strong knowledge of optical brands, pricing, and insurance coverage types with a focus on maximizing sales. Successful at building loyal relationships with customers, meeting unique needs, and managing dynamic requirements in busy office settings.

Overview

24
24
years of professional experience
1
1

GA Licensed Dispensing Optician

Work History

General Manager

MyEyeDr (FKA TrueVision Eyecare)
Acworth, United States
06.2021 - Current
  • Effectively supervise staff of 15-20 personnel by implementing company policies, protocols, work rules, and disciplinary action
  • Implement operational strategies and effectively build customer and employee loyalty
  • Manage budget implementations, employee reviews, training, schedules, and contract negotiations
  • Assess reports to evaluate performance, develop targeted improvements, and implement changes
  • Enhance operational efficiency and productivity by managing budgets, accounts, and costs
  • Develop team communications and information for meetings
  • Expand cross-functional organizational capacity by collaborating across departments on priorities, functions, and common goals
  • Coach new hires on company processes while managing employees to achieve maximum production.

Optical Manager

TrueVision Eyecare
Acworth, United States
10.2018 - 06.2021
  • Supervised and managed opticians using feedback, constructive conversations, and leading daily activities on sales floor
  • Developed team communications and information for office meetings
  • Hired, managed, developed, and trained staff, established and monitored goals, and conducted performance reviews
  • Applied sales and service expertise to promote glasses, sunglasses, and accessories to office customer
  • Monitored general store systems, inventory databases, and operations to quickly identify and resolve issues or concerns
  • Supervised and managed opticians using feedback, constructive conversations, and leading daily activities on sales floor.
  • Interacted with customers to help determine or suggest best products to meet eye wear needs and achieve desired look

Vision Center Manager

Walmart Vision Center
Northwest, Georgia
10.2005 - 10.2018
  • Established efficient workflow processes, monitored daily productivity, and implemented modifications to improve overall effectiveness of office personnel and activities
  • Held oversight of office inventory activities, including ordering, stocking, and merchandise receiving
  • Monitor and evaluate personnel performance to complete annual reviews, recommend advancement or address productivity concerns
  • Recognized as "Vision Center Manager of the Year" at district level for instrumental role in sales performance and "Best Patient Experience" score in 2012
  • Created associate engagement program and insurance chargeback track/recovery procedure that was implemented district wide
  • Precepted other Vision Center Managers to share managing practices to improve performance
  • Mentored newly promoted Vision Center Manager and Market Directors
  • Oversaw optician apprentice program to teach upcoming professionals valuable skills with real-world applications.

Education

Mechanical Drafting Technology

Coosa Valley Technical College
Rome, GA

Skills

  • Unwavering commitment to customer service
  • Sales skills and ability to inspire customer loyalty
  • High level of optical expertise
  • Goal and results driven
  • Operations management
  • Strong conflict resolution skills
  • Creative problem solving
  • Strong interpersonal skills
  • Team Leadership
  • Performance improvement

Quote

"Make it hard to spot the General by working like a soldier!"

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract WorkInternship

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balanceCareer advancementPersonal development programsHealthcare benefits

Timeline

General Manager

MyEyeDr (FKA TrueVision Eyecare)
06.2021 - Current

Optical Manager

TrueVision Eyecare
10.2018 - 06.2021

Vision Center Manager

Walmart Vision Center
10.2005 - 10.2018

Mechanical Drafting Technology

Coosa Valley Technical College

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Terence Dupree, LDOGeneral Manager