Teresa Alexander Clemons
Pointblank
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
37
37
years of professional experience
1991
1991
years of post-secondary education
Work History
Inside Adjuster Senior Consultant 1
Allstate Insurance Company
Houston
01.1989 - Current
- Investigated and evaluated property and casualty insurance claims to determine coverage and liability.
- Drafted correspondence related to claim investigations and settlements.
- Established reserves for each claim based on analysis of the facts and applicable law.
- Negotiated settlements with claimants, attorneys and other parties.
- Investigated insurance claims to determine liability and damages.
- Participated in training sessions related to new policies or procedures.
- Participated in training and mentoring of new claims adjusters, sharing knowledge and expertise.
Education
Bachelor of Arts - Business Administration And Management
Walden University
Minneapolis, MN 01.2002 - 12.2006
Barbara Jordan High School
Houston , TX Skills
- Claim investigation
- Liability assessment
- Settlement negotiation
- Policy interpretation
- Reserve determination
- Risk analysis
- Problem solving
- Team collaboration
- Customer service
Affiliations
- Volunteer with Kids Meals
- Participated in flash consulting through the Allstate Foundation
- Mentoring
- Allstate Book clubs
Accomplishments
- DPA Award - 2009 & 2015
- Individual Service Award - 1999
- Helping Hands Award
- Good Hands Award
- Golden Compass Award
- Complete McKinsey Leadership Essentials
Languages
English
Professional
Timeline
Bachelor of Arts - Business Administration And Management
Walden University
01.2002 - 12.2006
Inside Adjuster Senior Consultant 1
Allstate Insurance Company
01.1989 - Current
Barbara Jordan High School