Teresa Allen
Reidsville,NC
Summary
Proven leader with expertise in property management and a track record of enhancing resident relations at The New Reidsville Housing Authority. Fostering community engagement, and ensuring compliance with fair housing regulations. Achieved significant improvements in living conditions and safety, demonstrating strong leadership and property management skills. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Public Housing Manager/ Specalist
The New Reidsville Housing Authority
12.2008 - 04.2024
- Organized community events that promoted positive interactions among tenants and provided opportunities for social engagement.
- Managed property maintenance and repairs, maintaining a safe and clean living environment for residents.
- Developed policies and procedures that aligned with federal regulations governing public housing management practices.
- Conducted regular inspections of properties, identifying necessary improvements and initiating corrective actions.
- Calculated tenant rent amounts to prepare leases and contracts.
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
- Established strong relationships with residents through open communication channels and regular meetings, fostering a sense of community within public housing complexes.
- Collaborated with local agencies to provide support services for residents, enhancing their quality of life.
- Increased accessibility within properties by overseeing modifications designed to accommodate individuals with disabilities, promoting an inclusive living environment.
- Worked closely with law enforcement agencies to address safety concerns and maintain a secure living environment for public housing residents.
- Coordinated with local agencies to provide housing and prevent homelessness, decreasing homelessness 50%.
- Tracked and monitored rental payments for 100 clients using Lindsey software.
Assistant Store Manager
Golden Corral Buffet And Grill
01.2012 - 01.2020
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
Certificate - Cosmetology
Carolina Beauty College 8
Greensboro, NC02.2000
High School Diploma -
Reidsville High School
Reidsville, NC06.1998
Skills
- Strong leadership abilities
- Staff Supervision and Training
- Team Building and Motivation
- Fair Housing Regulations
- Property Management Expertise
- Resident Relations Management
- Public Housing Policies
- Rent collection
- Property Management
- Case Management
- Client Needs Assessments
Certification
- Public Housing Specialist (Nan McKay & Associate)
- Effective Interviewing & Fraud Prevention (Nan McKay & Associate)
- Refinement of income & Rent Determination Requirements & Effective Use of HUD's (EIV) Systems.
- Housing Choice Voucher Applicant Briefing.
- NC Security & Privacy training(NCCEH).
- Homeless Management information system(NCCEH).
- Criminal History Reports.
- Public Housing Occupancy.
Timeline
Assistant Store Manager
Golden Corral Buffet And Grill
01.2012 - 01.2020
Public Housing Manager/ Specalist
The New Reidsville Housing Authority
12.2008 - 04.2024
Certificate - Cosmetology
Carolina Beauty College 8
High School Diploma -
Reidsville High School
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