Essence Greene
Pawleys Island,SC
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Public Housing Manager
Georgetown Housing Authority
06.2021 - Current
- Conducted regular inspections of properties, identifying necessary improvements and initiating corrective actions.
- Calculated tenant rent amounts to prepare leases and contracts.
- Researched possible fraud cases by scrutinizing bank statements and reconciling statements with reported income sources.
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
Caregiver
Abundance Home Care
03.2021 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Property Manager
Intermark Management
03.2020 - 06.2021
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Followed up on delinquent tenants and coordinated collection procedures.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Front Desk Agent
Hill Hospitality/Hampton Inn by Hilton
03.2018 - 03.2020
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Circulation Clerk
Georgetown County/Waccamaw Neck Library
06.2017 - 03.2018
- Provided circulation support by issuing, reserving and renewing library materials using library's software.
- Provided exceptional customer service when addressing account issues such as lost cards or outstanding fines, resulting in prompt resolutions and satisfied patrons.
- Supported library initiatives by participating in special events, workshops, or outreach efforts aimed at increasing community involvement and awareness of available resources.
Assistant Property Manager
Intermark Management
06.2015 - 06.2017
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Kept accurate records of all resident and tenant correspondence.
Education
High School Diploma -
Georgetown High School
Georgetown, SC06.2008
Skills
- Property Management Expertise
- Strong leadership abilities
- Multitasking Abilities
- Excellent Communication
- Decision-Making
- Public Housing Policies
Timeline
Public Housing Manager
Georgetown Housing Authority
06.2021 - Current
Caregiver
Abundance Home Care
03.2021 - Current
Property Manager
Intermark Management
03.2020 - 06.2021
Front Desk Agent
Hill Hospitality/Hampton Inn by Hilton
03.2018 - 03.2020
Circulation Clerk
Georgetown County/Waccamaw Neck Library
06.2017 - 03.2018
Assistant Property Manager
Intermark Management
06.2015 - 06.2017
High School Diploma -
Georgetown High School
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