Teresa Anderson
Virginia Beach,VA
Summary
Attentive, Compassionate, and Accomplished Certified Medical Assistant seeking the opportunity to utilize 30 years of strong leadership, clinical, and people skills. Willing to relocate: Anywhere Authorized to work in the US for any employer
Experienced with managing business operations, leading teams, and driving strategic initiatives. Utilizes expertise in financial oversight and process optimization to enhance business performance. Track record of fostering team collaboration and achieving operational excellence.
Overview
29
29
years of professional experience
Work History
Office and Business Manager
ProCare Wellness Network
10.2024 - Current
- Manage staff and oversee daily operations. Assist with onboarding and training new staff and providers. Oversee medical office functions including, scheduling, billing and medical records. Pre-Authorizations, eligibility and verification experience. Strong leadership abilities to manage a diverse team of healthcare professionals.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
Human Resources Coordinator
Patient First
03.2024 - 10.2024
- Managing employee files including HR, health agency and contract services. Preparing employment status reports for payroll, HR, and compliance. Processing workers' compensation claims, unemployment requests, FMLA, and leaves of absence. Sourcing applicants, recruiting and orienting employees. Phone screening candidates. Scheduling assigned candidates for interviews. Updating applicants in the HRIS as needed. Conducting reference checks. Prepared for onboarding new staff. Record minutes for assigned meetings. Completing projects and task as assigned. Ability to work with highly confidential matters with staff. Excellent organizational and data entry skills. Works proficiently in software such as Microsoft word, Microsoft Excel, and Microsoft Outlook.
Office Manager
TPMG
01.2018 - 02.2023
- Manage multi specialty practices which include financials. Staff managements and scheduling. Monthly reporting. Ordering Ultrasound equipment for Cardiovascular Specialists. Human Resources. Charge entry which includes billing for specialist -Endocrinologist, Cardiovascular Specialist and Podiatry
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
Office Manager
Bayview Physicians
10.2016 - 12.2018
- Managing office staff of over 20 employees and 6 physicians. Acts a liaison between physician and supportive staff with effective communication skills. Completes time sheets for personnel. Experience with managing Multi-Specialty offices with duties such as covering clinical departments for call outs to assure proper nursing coverage. Cover front desk duties as needed including the opening and closing out processing for the day. Making bank deposits for daily transactions.Training new hires for the respective positions within the office. Implement policies and procedures to improve overall flow within the office setting. Frequently meeting with Specialty and Primary Care Providers to discuss nursing duties and requirements needed for a smoother clinic on a daily basis. Overseeing Providers schedules. Personnel oversight. Balancing financial records.
Certified Medical Assistant
Covenant Medical Group
02.2015 - 06.2016
- Internal Medicine West merged with Covenant Medical Group in 2015
Certified Medical Assistant
Internal Medicine West
03.2005 - 02.2015
Medical Assistant
Emory Family Practice
03.2004 - 03.2005
Medical Assistant/Cardiac Technician
Knoxville cardiovascular Group
03.2003 - 03.2004
Medical Assistant/Cardiac Technician
Cardiology Association of East TN
05.2000 - 03.2003
Cardiac Observation Unit Assistant
Fort Sanders Parkwest Hospital
04.1999 - 05.2001
Medical Assistant/Tech
Shannondale Health Care Facility
10.1996 - 04.1999
Education
Certified Medical Assistant -
Tennessee Technical College
Knoxville, TN01.1995
Certified Nursing Assistant - undefined
Tennessee Technical College
Knoxville, TN01.1994
Skills
- Therapy (10 years)
- Phlebotomy (10 years)
- Medical office experience
- PHLEBOTOMIST (10 years)
- Wound care (10 years)
- Practice management
- Customer service
- Employee management
- Documentation and reporting
- Analytical thinking
- Customer relationship management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteHybridImportant To Me
Work-life balanceFlexible work hoursTimeline
Office and Business Manager
ProCare Wellness Network
10.2024 - Current
Human Resources Coordinator
Patient First
03.2024 - 10.2024
Office Manager
TPMG
01.2018 - 02.2023
Office Manager
Bayview Physicians
10.2016 - 12.2018
Certified Medical Assistant
Covenant Medical Group
02.2015 - 06.2016
Certified Medical Assistant
Internal Medicine West
03.2005 - 02.2015
Medical Assistant
Emory Family Practice
03.2004 - 03.2005
Medical Assistant/Cardiac Technician
Knoxville cardiovascular Group
03.2003 - 03.2004
Medical Assistant/Cardiac Technician
Cardiology Association of East TN
05.2000 - 03.2003
Cardiac Observation Unit Assistant
Fort Sanders Parkwest Hospital
04.1999 - 05.2001
Medical Assistant/Tech
Shannondale Health Care Facility
10.1996 - 04.1999
Certified Nursing Assistant - undefined
Tennessee Technical College
Certified Medical Assistant -
Tennessee Technical College
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