Teresa A. Wood
Sulphur Springs
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Production Manager
Town & Country Cleaning Services
Sulphur Springs
10.2023 - Current
- Supervised a team of 12, ensuring timely completion of daily production tasks and maintaining workflow efficiency.
- Coordinated scheduling, time management, and production reporting to align with operational goals.
- Performed quality control checks and facilitated daily production huddles to prioritize tasks and provide updates.
- Oversaw multiple responsibilities in fast-paced environment, leveraging organizational and multitasking skills.
Office Administrator/Project Manager
North Texas Lake Front Solutions
Sulphur Springs
11.2018 - Current
- Managed front office operations, ensuring professional client interactions through multi-line phone systems and welcoming atmosphere.
- Scheduled appointments, wrote bids and contracts, and maintained accurate documentation for projects.
- Performed data entry and email correspondence, following up to maintain timely communication and enhance client satisfaction.
- Updated social media content and organized records, contributing to streamlined business operations.
Service Advisor
Texas Country Ford
Winnsboro
12.2020 - 12.2021
- Advised customers on service needs, scheduled appointments, and optimized workflow for service operations.
- Coordinated with technicians and managed parts ordering to enhance service delivery.
- Answered customer questions and handled phone communication to foster positive relationships.
- Maintained accurate records and followed up with customers regarding service updates.
Sexual Assault Advocate/ Domestic Assault Advocate
Safe-T Crisis Center Outreach
Sulphur Springs
06.2018 - 11.2018
- Facilitated case management through intake, assessment documentation, and goal planning to empower clients.
- Ensured accuracy of records, referrals, and peer counseling documentation for non-resident clients to enhance service delivery.
- Coordinated community education and awareness initiatives, engaging diverse populations to promote understanding and support.
- Provided on-call support while managing administrative tasks.
Medical Assistant
Medical Surgical Clinic
Sulphur Springs
11.2008 - 06.2018
- Assisted providers in office procedures while coordinating administrative tasks for streamlined operations.
- Delivered patient care by recording vital signs and managing phone messages, ensuring comprehensive chart documentation.
- Maintained accurate medical records and safeguarded patient confidentiality in all interactions.
Manager. IT/EHR Credential Trainer
CHRISTUS Trinity Clinic
Sulphur Springs
06.2011 - 05.2018
- Provided EHR (Electronic Health Record) training to nurses and providers, supporting onboarding and ongoing education.
- Troubleshot EHR issues, submitted IT tickets, and generated compliance reports to enhance operational efficiency.
- Audited charts, maintained documentation, and streamlined administrative operations in the clinic.
- Facilitated patient care and ensured accurate documentation as a Medical Assistant/Scribe.
Education
Medical Assistant (Associate) -
Remington College Garland
Garland, TX02-2004
High School Diploma -
Edinburg North High School
Edinburg, TX05-1993
Skills
- Production efficiency
- Process optimization
- Inventory control
- Quality assurance
- Resource planning
- Project coordination
- QuickBooks
- Financial recordkeeping
- Microsoft Office skills
- Google applications
- Cross-functional collaboration
- Team communication
Languages
Spanish
Native/ Bilingual
Timeline
Production Manager
Town & Country Cleaning Services
10.2023 - Current
Service Advisor
Texas Country Ford
12.2020 - 12.2021
Office Administrator/Project Manager
North Texas Lake Front Solutions
11.2018 - Current
Sexual Assault Advocate/ Domestic Assault Advocate
Safe-T Crisis Center Outreach
06.2018 - 11.2018
Manager. IT/EHR Credential Trainer
CHRISTUS Trinity Clinic
06.2011 - 05.2018
Medical Assistant
Medical Surgical Clinic
11.2008 - 06.2018
Medical Assistant (Associate) -
Remington College Garland
High School Diploma -
Edinburg North High School