Expert in crisis handling, alliance building and service screening. Good communication, conflict management and multitasking abilities. Highly motivated and enthusiastic about helping people in need.
Overview
1
1
year of professional experience
Work History
Behavior Technician
Applied ABC
Siler City, NC
03.2023 - Current
Developed and implemented reinforcement systems to encourage positive behaviors.
Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
Promoted positive interactions with children with Autism by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Collaborated with other professionals to develop and modify individualized treatment plans.
Monitored client progress to provide continued guidance and consistent feedback to families.
Supported patient confidentiality in accordance with HIPAA regulations.
Crisis Care Professional
Youth Focus Inc
Greensboro, NC
06.2022 - Current
Used skills such as active listening and collaborative problem-solving daily to connect with clients and address concerns.
Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
Evaluated risk to client or others by gathering information and conducting assessments.
Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Determined clients' risk of self-harm or other dangerous behaviors.
Provided education on mental health topics and resources to clients.
Listened to clients' concerns and provided encouragement and support.
Assisted clients in exploring feelings and understanding behaviors.
Collaborated with other professionals to coordinate comprehensive care for clients.
Designed safe and supportive environment for clients to discuss issues.
Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
Displayed sensitivity to cultural and linguistic needs of clients and families served.
Supervised meetings with family members to help create support system for clients.
Volunteer Coordinator
University Of North Carolina At Greensboro
Greensboro, NC
08.2022 - 02.2023
Participated in community outreach events to promote volunteer opportunities and enlist new volunteers.
Managed and tracked volunteer hours and progress to support accurate documentation.
Collaborated with other departments to maximize impact of volunteer efforts.
Recruited and trained new volunteers on volunteer program goals and objectives.
Monitored volunteer performance to enforce compliance with established policies and regulations.
Scheduled and organized training sessions for volunteers to develop skills and knowledge.
Established and maintained online portal to post volunteer opportunities and facilitate volunteer registration.
Internship Student
University Of North Carolina At Greensboro
Greensboro, NC
07.2022 - 09.2022
Sorted, organized, and maintained files.
Interacted with customers by phone, email, or in-person to provide information.
Analyzed problems and worked with teams to develop solutions.
Participated in workshops and presentations related to projects to gain knowledge.
Education
Bachelor of Arts - Communication Studies And Spanish
University of North Carolina At Greensboro
Greensboro, NC
12.2022
Skills
Client Interactions
Crisis Situations
Client Care
Administrative Procedures
Verbal and Written Communication
Documentation Skills
Languages
Spanish
Native or Bilingual
Timeline
Behavior Technician
Applied ABC
03.2023 - Current
Volunteer Coordinator
University Of North Carolina At Greensboro
08.2022 - 02.2023
Internship Student
University Of North Carolina At Greensboro
07.2022 - 09.2022
Crisis Care Professional
Youth Focus Inc
06.2022 - Current
Bachelor of Arts - Communication Studies And Spanish