Summary
Overview
Work History
Education
Skills
Timeline
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Teresa Cantrell

Bakersfield,CA

Summary

Experienced in team collaboration, navigating complex challenges, and delivering impactful results. Skilled in financial management, strategic planning, and stakeholder engagement. Highly adaptable and reliable, excelling in dynamic environments.

Overview

26
26
years of professional experience

Work History

CEO

Lady Lux 13
01.2020 - Current
  • Oversaw financial planning, budgeting, and forecasting to ensure fiscal responsibility.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.
  • Implemented data-driven decision-making processes to optimize operational efficiency.

Customer Service Representative

Culligan Water
02.2015 - 04.2020
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Managed high-volume call environments while maintaining service excellence and professionalism.
  • Streamlined complaint resolution processes to enhance customer satisfaction and loyalty.


DMV Clerk

Automobile Exchange
01.2012 - 11.2017
  • Processed customer applications for vehicle registration and licensing efficiently.
  • Conducted quality assurance checks on submitted documentation for compliance.

Dispatcher

A-1 Recovery
11.2010 - 01.2012
  • Coordinated daily dispatch operations to ensure timely delivery of services.
  • Monitored and optimized routing strategies to enhance operational efficiency.
  • Managed communication between drivers and clients to resolve issues promptly.


Office Manager

K & J Auto Exchange
12.1999 - 10.2010
  • Maintained organized records of title transactions using DMV-specific software systems for efficient retrieval and processing.
  • Increased efficiency in record-keeping by maintaining organized filing systems for confidential customer information.
  • Promoted compliance with state regulations by keeping current on legislative changes affecting DMV procedures.

Education

James Monroe High School
North Hills, CA

Certified - Medical Assistant

Unitek College
Fremont, CA
07-2025

State Board of California License #KK369845 - Cosmetology

Newberry's School of Beauty
Granada
06-1998

Skills

  • Customer focus
  • Management team leadership
  • Business administration
  • Adaptable and flexible

Timeline

CEO

Lady Lux 13
01.2020 - Current

Customer Service Representative

Culligan Water
02.2015 - 04.2020

DMV Clerk

Automobile Exchange
01.2012 - 11.2017

Dispatcher

A-1 Recovery
11.2010 - 01.2012

Office Manager

K & J Auto Exchange
12.1999 - 10.2010

James Monroe High School

Certified - Medical Assistant

Unitek College

State Board of California License #KK369845 - Cosmetology

Newberry's School of Beauty
Teresa Cantrell