Teresa Carey
Greeley,CO
Summary
Creative customer care professional dedicated to consistently surpassing service goals with unparalleled support for customer needs. Smoothly manages both incoming and outgoing calls and remote requests by applying strong organizational, research and time management skills. Solid history of success in fast-paced call centers.
Overview
5
5
years of professional experience
Work History
Care Professional
Home Instead
10.2023 - Current
- Responded to customer needs through competent customer service and directions of Case Manager.
- Provideded daily living activities as requested.
- Dementia care.
- Utilized computerized payroll and client shift data.
Personal Care Provider
The Courtyard Of Loveland
05.2023 - 10.2023
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Documented vitals, behaviors, and medications in client medical records.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Entertained, conversed, and read aloud to keep patients mentally alert.
Legal Advocate
Highland Lakes Family Crisis Center
03.2019 - 03.2023
- Prepared and reviewed legal documents as presented
- Advised clients on leagal issues pertaining to DomesticViolence and divorce.
- Analyzed and applied legal principles and performed legal research to support litigation strategy.
Education
Associate Degree In Applied Sciences - Medical Assisting
Allied Health Careers
Austin, TX05.2012
Skills
- medical terminology
- record keeping
- interpersonal skills
- goal setting
- client confidentiality
- care coordination
Accomplishments
- Achieved Result through effectively helping with Task.
- Achieved Result by completing Task with accuracy and efficiency.
Active listening
Able to adapt to any situation with ease.
Timeline
Care Professional
Home Instead
10.2023 - Current
Personal Care Provider
The Courtyard Of Loveland
05.2023 - 10.2023
Legal Advocate
Highland Lakes Family Crisis Center
03.2019 - 03.2023
Associate Degree In Applied Sciences - Medical Assisting
Allied Health Careers
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