Tina Nelson
Home Instead Senior Care
Greeley,CO
2
years of professional experience
Dedicated Care Professional with extensive experience at Home Instead Senior Care, adept at enhancing patient outcomes through effective care coordination and compassionate communication. Proven ability to improve patient satisfaction by 20% through active listening and personalized care plans. Skilled in medical terminology and relationship building, ensuring high-quality, empathetic support for clients.
Work History
Care Professional
2 Years- Assisted clients with personal care, mobility support, and daily living activities.
- Provided companionship and emotional support to improve client comfort and engagement.
- Administered medication reminders and monitored routine care needs.
- Prepared meals and snacks aligned with client preferences and dietary requirements.
- Maintained safe, clean living spaces through light housekeeping and laundry tasks.
- Supported transportation to appointments, errands, and community activities.
- Documented client observations and communicated changes to family and care team.
- Responded to changing client needs with patience, reliability, and compassionate care.
- Contributed to a positive work environment through effective teamwork and open communication with colleagues across departments.
- Maintained compliance with all regulations pertaining to confidentiality, privacy, and documentation requirements within the caregiving profession.
- Ensured a clean, safe environment for patients by following infection control protocols and maintaining proper hygiene practices.
- Successfully managed challenging behavioral situations by utilizing de-escalation techniques rooted in empathy.
- Conducted thorough assessments, identifying changes in patients'' conditions and adjusting care plans accordingly.
- Monitored customer care goals and developed improvements.
- Improved patient satisfaction by addressing concerns promptly and escalating issues as necessary to supervisory staff.
- Enhanced patient care by implementing individualized care plans and closely monitoring progress.
- Developed strong relationships with family members through regular updates on their loved ones' status during their time under my care.
- Collaborated with interdisciplinary teams to develop comprehensive care strategies for optimal patient outcomes.
- Coordinated with various departments to resolve technical and operational issues.
- Supported patients in achieving daily living goals through focused coaching and skill-building activities.
- Actively sought feedback from patients and families regarding their experiences and implemented improvements based on their suggestions.
- Trained Number new junior colleagues in Year.
- Implemented creative interventions tailored to individual patient needs for improved quality of life.
- Facilitated group activities for socialization and mental stimulation among patients under my care.
- Reduced patient anxiety by providing compassionate support and clear communication about treatment options.
- Managed customer inquiries for all products and services.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Served as a reliable liaison between healthcare providers, families, and patients to ensure seamless coordination of care efforts.
- Prepared reports for workload and performed quality assurance.
- Organized medical appointments for patients while coordinating transportation when necessary.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided safe mobility support to help patients move around personal and public spaces.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided excellent customer service to patients and medical staff.
Education
Associate of Applied Science - Radiation Therapy
Associate of Applied Science - Radiology
Skills
Home safety evaluation
Active listening skills
Behavioral support
Medical terminology
Care coordination
Quality improvement
Therapeutic techniques
Healthcare systems
Physical assistance
Client assessment
Personal care assistance
Nutritional guidance
Time management
Problem-solving
Elderly care
Dependable and responsible
Patient care
Compassion and empathy
Direct patient care
Active listening
Adaptability and flexibility
Verbal and written communication
Safety awareness
Dementia care
Compassionate care
Flexible schedule and availability
Compassionate communication
Relationship building
Personal hygiene assistance
Housekeeping
Patient companionship
Flexible schedule
End-of-life care
Meal preparation
Basic housekeeping
Medication and appointment reminders
Documentation
Client transportation
Accomplishments
I learned to ride a motorcycle trike and passed the endorsement test for a motorcycle license.
Affiliations
Harley Owners group
Timeline
Care Professional
Home Instead Senior Care
10.2024 - CurrentRead More
University of Miami
Associate of Applied Science from Radiation Therapy
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Tarrant County Junior College
Associate of Applied Science from Radiology
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