Teresa Castro
Avondale,AZ
Summary
Sales Representative with 15 plus years of experience offering personalized & courteous service both in office and call centers
Overview
16
16
years of professional experience
Work History
Driver Recruiter
Swift Transportation
07.2015 - 10.2023
- Conducted phone interviews
- Read, review, and understand both MVRs and DAC Reports
- Ensure driver files are accurate, complete and processed
- Verify drivers' have 3-5 years professional driving history and 3 years clear Drug and Alcohol history
- Work with outside schools to attain current students to drive for Swift
- Work all New and reapply leads and review/respond to any emails, voicemails
Driver Recruiter Processor
Swift Transportation
07.2012 - 07.2015
- Ensure driver files are accurate, complete and processed
- Establishes driver qualification files
- Communicate regularly with driver applicants, driver recruiter's, safety compliance assistants and truck driving school representatives regarding current issues of importance
- Audit files to ensure driver files are in compliance with DOT and Swift guidelines, ensure correction files are submitted. Schedule newly hired drivers for orientation and order bus tickets as necessary
Safety Auditor
Swift Transportation
09.2010 - 07.2012
- Audit driver qualification files to ensure compliance with Federal Motor Carrier Safety Regulations (FMCSR) and compliance with company hiring criteria
- Reviews Processor's work to ensure accuracy
- Assesses the proper accountability for improper or missing Driver Qualification documentation assess the proper accountability for the hiring of unqualified drivers
- Analyzes data obtained for evidence of deficiencies in controls, duplication of effort, fraud, or lack of compliance with laws, government regulations, and management policies or procedures
Office Manager/Insurance Sales Representative
Elia Group LLC
01.2008 - 08.2010
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Generated sales by recommending policies and add-ons
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
Education
Bachelor's Degree - Business Administration
Grand Canyon University - Phoenix, AZ
Glendale, AZ12.2015
Bachelor of Science - Police Science
NAU Online - Flagstaff, AZ
Phoenix, AZ05.2013
Associate degree - Business/Organizational Management
Estrella Community College - Avondale, AZ
Avondale, AZ05.2010
Skills
- Proficient with Lotus Notes, AS400, Tenstreet, Tracorp, Driver Pulse, Purecloud, Microsoft office programs
- Bilingual
Timeline
Driver Recruiter
Swift Transportation
07.2015 - 10.2023
Driver Recruiter Processor
Swift Transportation
07.2012 - 07.2015
Safety Auditor
Swift Transportation
09.2010 - 07.2012
Office Manager/Insurance Sales Representative
Elia Group LLC
01.2008 - 08.2010
Bachelor's Degree - Business Administration
Grand Canyon University - Phoenix, AZ
Bachelor of Science - Police Science
NAU Online - Flagstaff, AZ
Associate degree - Business/Organizational Management
Estrella Community College - Avondale, AZ
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