Teresa Cox
Austin,TX
Summary
I have a lifetime of experience in hospitality. I can move the energy in a room with my positive outlook. I’m a hard worker and multitask with ease. I’m a quick learner and knowledgeable with several pos systems. I am comfortable leading and delegating tasks to others when needed.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Server/Event Staff
Trudys
Austin, TX, US
04.2022 - 08.2023
- Greet, seat and serve guests ensuring satisfaction with exceptional customer service skills and a genuine love for serving others
- Carry own register, count back change and maintain balance
- Keep drinks full, tables manicured, upsell
- Exceed guests expectations on every visit to the table
- Delegate duties as opener or closer and running side-work for the shift
Front of House Trainer
IHOP
Mount Pleasant, TX, US
02.2012 - 05.2015
- Host
- Cashier
- Expo
- Dish
- Server
- Teach newly hired employees the standard operation procedures for the above mentioned positions
Server
TaMolly's Mexican Restaurant
Paris, TX, US
03.2006 - 02.2008
- Greet guests with positive energy
- Take beverage, appetizer and entree orders
- Running food to tables
- Open/closing duties with running side-work during the shift
Everywhere attendant
Mulligans Family Fun Center
Riverside, CA, US
03.2003 - 04.2004
- Go kart track attendant (adult)
- Bumper car attendant (children)
- Bumper boat attendant
- Farris wheel attendant
- Accept ticket/token payment for admission of all guests, ensure height and guidance and safety requirements are met by every guest entering the ride
- Keep areas clean and rides wiped down and debree free
- Accept cash at register, count back change and maintain register for admission to mini golf
Education
Highschool Equivalency
Excel Learning Center
Lockhart, TXSkills
- Upselling
- Host/Hostess
- Guest Services
- Catering
- POS
- Serving Experience
- Cash Handling
- Restaurant Experience
- Merchandising
- Banquet Experience
- Busser
- Retail Sales
- Food Service
- Customer service
- Communication skills
- Hospitality
- Cash register
- Serving
- Sales
- Basic math
- Human resources
- Conflict management
Certification
- TABC Certified
- Food Handler Certification
Timeline
Server/Event Staff
Trudys
04.2022 - 08.2023
Front of House Trainer
IHOP
02.2012 - 05.2015
Server
TaMolly's Mexican Restaurant
03.2006 - 02.2008
Everywhere attendant
Mulligans Family Fun Center
03.2003 - 04.2004
Highschool Equivalency
Excel Learning Center