Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TERESA DANGWA

VALHALLA,USA

Summary

Forward-thinking Operations Specialist bringing over 25 years of expertise in administration in the nonprofit and healthcare sector entities. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.

Experienced professional with a diverse background spanning corporate, government, and non-profit sectors across multiple countries. Holds certifications in Diversity, Equity and Inclusion in the Workplace, Patient Centered Medical Home, and Project Management. Known for expertise in policy research, grant writing, and project management, with a special focus on HIV/AIDS intervention and prevention education. Skilled in facilitating committees, collaborating with diverse communities, and balancing competing priorities. Detail-oriented multitasker with strong communication and technological abilities, adept at working in team-based or independent settings. Energetic, compassionate, and well-versed in various software applications including EMR and meaningful use.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Nonprofit Consultant

Dangwa Consulting
05.2019 - Current
  • Coaching over 200 nonprofit & small business executives and visionaries, grant and funding opportunities research, training grant writing, budgets and grant research, board training and development, life coaching
  • Evaluated 8 program outcomes and impact, providing data-driven recommendations for future improvements and expansions.
  • Served as a trusted advisor to nonprofit leaders on various aspects of organizational management, from financial sustainability to staff retention strategies.
  • Developed strategic plans for over 50 nonprofit organizations, resulting in increased community engagement and support.
  • Established partnerships with like-minded organizations to expand reach and amplify impact within the community.

Senior Project Manager, PCMH/DSRIP

Northwell Health
02.2016 - 03.2019
  • Providing leadership and guidance for practices to attaining Level 3 NCQA PCMH 2014 Recognition, Reviewing and making recommendations to PCMH Consulting firms' contracts, Helping inform the PCMH/DSRIP budget, Assisting clients and their staff in researching, writing, group training and implementing policies and procedures, Managing the diverse PCMH and PCP-related DSRIP Projects deliverables
  • Maintained schedules to meet key milestones at every project phase.
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
  • Mentored junior project managers and team members to enhance their skills and career growth.
  • Communicated project plans and progress to key stakeholders and project contributors.
  • Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
  • Developed and maintained project budgets to control costs and meet organizational and project goals.
  • Monitored project progress, identified risks and implemented corrective measures to acquire success.
  • Managed budgets exceeding $1 million while effectively controlling costs through diligent financial oversight.

PCMH/PCSP Senior Manager

Westchester Medical Center
02.2015 - 02.2016
  • Providing leadership for attaining Level 3 NCQA PCMH 2014 Recognition, preparing project assessments, analysis, reports, budgets, recommendations, Providing NCQA recognition expertise to providers in PPS network, Participating as integral partner in integration of primary care and behavioral health
  • Provided strong leadership to enhance team productivity and morale.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Implemented and developed operational standards, policies and procedures.
  • Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.

Hospital Medical Home Manager/Interim Director of Ambulatory Care

Westchester Medical Center
02.2013 - 02.2015
  • Provide leadership in attaining Level 3 NCQA PCMH recognition, Plan, formulate and recommend program goals, objectives, methods and procedure required for implementation of PCMH recognition, Research and report monthly/quarterly related data, Collaborate with PCMH Team and physician practices to identify and develop technology solutions, Oversee management of human resources function for program staff
  • Offered learning opportunities to help residents develop important life skills.
  • Spearheaded proactive training strategies to keep staff at forefront of current best practices and safety protocols.
  • Collaborated effectively with other departments within organization to ensure smooth operations and cohesive approach to resident care.
  • Evaluated staff performance on ongoing basis, offering constructive feedback and guidance for improvement when necessary.

Administrator/Director of Patient Care, AIDS Care Center

Westchester Medical Center
08.2011 - 02.2013
  • Hiring and supervising multi-disciplinary team of 32, Collaboration with team of physicians, Managing HIV/AIDS program with state and federal-funded budget, Researching, writing and managing grants of up to M$3, Managing onsite HIV clinic as well as community Mobile Medical Unit
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.

AIDS Program Representative/Contract Manager

New York State Dept. of Health AIDS Institute
08.2008 - 08.2011
  • Managing 11 multi-million-dollar Treatment Adherence Initiative contracts across NYS, Reviewing and making recommendations for RFAs and CFAs, Program and fiscal monitoring of contracts, Data management and troubleshooting, Coordinating and co-facilitating meetings for contractors
  • Enhanced program efficiency by streamlining processes and implementing innovative solutions for 11-statewide NYS Dept of Health contracts.
  • Coordinated team efforts for seamless execution of program deliverables, resulting in higher overall productivity.

Education

Advanced Certificate in Nonprofit Management and Leadership - Nonprofit Management And Leadership

Nelson A. Rockefeller College
Albany, NY
08.2008

Bachelor of Science - Human Services

Springfield College
Springfield, MA
05.2006

Bachelor of Science - Information Management

Thames Valley University
Ealing London, UK
12.1994

Skills

  • Nonprofit Governance
  • Board Development
  • Policy analysis
  • Organizational Assessment
  • Capacity Building
  • Volunteer Management
  • Research and evaluation
  • Partnership Building
  • Donor Stewardship
  • Resource development
  • Organizational Development
  • Cross-cultural communication

Certification

  • Diversity, Equity and Inclusion in the Workplace Certificate, University of South Florida
  • National Council on Quality Assurance Patient Centered Medical Home Certified Content Expert
  • Schenectady Chamber of Commerce Leadership 2001 Alumni
  • Capital District African American Coalition on AIDS
  • Ronald McDonald House, Albany New York - Volunteer
  • Certified Master Life and Professional Coach
  • Rotarian, The Heartbeat e-Club Chairperson
  • Online Talk Show Host - The Dialogue with Pastor Tee

Timeline

Nonprofit Consultant

Dangwa Consulting
05.2019 - Current

Senior Project Manager, PCMH/DSRIP

Northwell Health
02.2016 - 03.2019

PCMH/PCSP Senior Manager

Westchester Medical Center
02.2015 - 02.2016

Hospital Medical Home Manager/Interim Director of Ambulatory Care

Westchester Medical Center
02.2013 - 02.2015

Administrator/Director of Patient Care, AIDS Care Center

Westchester Medical Center
08.2011 - 02.2013

AIDS Program Representative/Contract Manager

New York State Dept. of Health AIDS Institute
08.2008 - 08.2011

Advanced Certificate in Nonprofit Management and Leadership - Nonprofit Management And Leadership

Nelson A. Rockefeller College

Bachelor of Science - Human Services

Springfield College

Bachelor of Science - Information Management

Thames Valley University
TERESA DANGWA