TERESA DIXON
Richardson,TX
Summary
To become a part of an organization and apply my gained knowledge and understanding. values as a diligent and dedicated individual who is eager to contribute and broaden my skills as I fulfill my duties in the healthcare field as well in the customer service field. I'm dependable and a fast learner so I will excel in any position I am granted
Overview
17
17
years of professional experience
Work History
Caregiver
Belmont Village Senior Living
Dallas, TX
01.2018 - 03.2025
- Assist with daily exercise, mobility strength, meal preparation, grocery shopping, and personal hygiene activities
- Monitor medications and track behaviors to keep healthcare supervisors well-informed
- Assist patients daily, prepare healthy meals, and organize daily activities
- Provide added support with bathing, showering, feeding, giving and logging medication routines
Caregiver
Caring Home Health
Dallas, TX
09.2014 - 01.2018
- Complement patients for cooperative, high-functioning behavior with daily assistance around physical activities
- Transport patients to and from work, doctor appointments, and home locations (for personal hygiene and meal preparation)
- Providing companionship through conversation and active listening which paired with exercise assistance, help one of the seniors gain more range of motion and life satisfaction
Tech Support
Sprint
Dallas, TX
01.2014 - 06.2014
- Provided company users with tech support for IT problems and account maintenance.
- Facilitated cross-departmental collaboration between sales, marketing, tech support teams.
- Supported IT department by providing basic tech support to students and staff.
Customer Service Representative
ATS National
Dallas, TX
01.2013 - 11.2013
- Handled inbound and outbound calls providing general information to customers in a timely manner
- Earned customer's trust, in order to assist with their situation
- Prioritized customer satisfaction by correcting issues concerning their payments and reasons for leaving transportation problems
Dietary Aide
West Place Nursing Home
Athens, TX
01.2011 - 11.2012
- Assisted patients daily, prepared healthy meals, and organized daily activities
- Administered personal care by monitoring patients' condition, preparing and serving food, and sometimes performing other routine care procedures
- Monitored diets and assisted in preparing foods to help and keep healthcare supervisors well-informed
Office Assistant
City of Malakoff
Malakoff, TX
09.2011 - 11.2011
- Continuously led the receptionist responsibilities of answering all incoming phone calls, opening and distributing mail, and maintaining and ordering office supplies and cleaning services (willingly working overtime)
- Answered phone calls and ensured necessary calls were dispatched for the police department
Dietary Aide
Cedar Lake Nursing Home
Malakoff, TX
02.2010 - 12.2010
- Administered healthy meals with the prescribed recommendation of doctors and healthcare professionals and prepared and served food with surveillance of nurses and other staff
- Monitored food quality and keep healthcare supervisors well-informed about the menu for patients
- Helped in assisting patients, prepared healthy meals, and organized daily activities
Cashier
Walmart
Athens, TX
02.2009 - 02.2010
- Maintained work area and kept cash drawer organized.
- Answered customers' questions and provided information on store procedures or policies.
- Maintained current knowledge of store promotions to highlight sales to customers.
Medical Device Assembler
Argon
Athens, TX
11.2008 - 01.2009
- Managed variable deadlines and target number of devices by establishing set patterns and routines independently and communicating frequently with supervisors
- Constructed medical devices by cooperating with co workers and assured quality of products
- Initiated cleaning and taking trash to the garbage regularly in order to exceed management's performance reviews and keep the station organized
Cashier
Dairy queen
Athens, TX
08.2008 - 11.2008
- Collected payments and provided accurate change.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Education
CNA Certification -
Brentwood Nursing Home
Dallas, TX12.2015
Medical coding Certification -
Trinity Valley Community College
Athens, tx12.2009
HS Diploma -
Saint Augustine High School
Fort Worth, TX03-2008
Skills
- Caregiving
- Patient and Home Care
- Meal Preparation
- Customer Service Experience
- Vital Signs
- Computer Literacy
- Data Entry
- Patient care
- Mobility assistance
- Companionship provision
- Communication skills
- Time management
- Problem solving
- Decision making
- Attention to detail
- Direct patient care
- Housekeeping tasks
- First aid and safety
- Patient care and companionship
- Personal hygiene assistance
- ADL assistance
- Hoyer lifting equipment
- Elderly care
Timeline
Caregiver
Belmont Village Senior Living
01.2018 - 03.2025
Caregiver
Caring Home Health
09.2014 - 01.2018
Tech Support
Sprint
01.2014 - 06.2014
Customer Service Representative
ATS National
01.2013 - 11.2013
Office Assistant
City of Malakoff
09.2011 - 11.2011
Dietary Aide
West Place Nursing Home
01.2011 - 11.2012
Dietary Aide
Cedar Lake Nursing Home
02.2010 - 12.2010
Cashier
Walmart
02.2009 - 02.2010
Medical Device Assembler
Argon
11.2008 - 01.2009
Cashier
Dairy queen
08.2008 - 11.2008
CNA Certification -
Brentwood Nursing Home
Medical coding Certification -
Trinity Valley Community College
HS Diploma -
Saint Augustine High School