Teresa Dunn
Algood,TN
Summary
Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 25 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Unit Patient Care Technician
Ascension Saint Thomas Highlands Hospital
01.2016 - 02.2024
- Improved patient satisfaction by providing compassionate and attentive care to individuals in the unit.
- Enhanced patient safety through diligent monitoring of vital signs, promptly reporting abnormalities, and administering medications as needed.
- Assisted nursing staff with daily tasks for efficient workflow and quality patient care.
Admissions Clerk
Ascension Saint Thomas Highlands Hospital
01.2014 - 01.2016
- Streamlined hospital admissions process by implementing efficient patient intake procedures.
- Reduced wait times for patients with prioritization of urgent cases upon arrival.
- Assisted in decreasing errors on insurance forms, ensuring swift processing and payment for services rendered.
Registration Clerk
Ascension Saint Thomas Highlands Hospital
01.2010 - 01.2014
- Streamlined registration process by implementing efficient data entry and filing systems.
- Enhanced patient satisfaction by providing prompt and courteous service during the registration process.
- Accurately collected and verified patient demographic information for seamless recordkeeping.
Switchboard Operator
Ascension Saint Thomas Highlands Hospital
07.1999 - 01.2010
- Improved call efficiency by effectively routing and managing incoming calls for a busy office environment.
- Enhanced patient satisfaction by promptly addressing inquiries and directing them to the appropriate department.
- Maintained accurate records of all calls, ensuring timely follow-ups and resolution of issues.
Education
High School Diploma -
White County High School
Sparta, TN05.1998
Skills
- Feeding Assistance
- Patient Transport
- Vital Signs Monitoring
- Catheter Care
- Basic Life Support
- Medical Terminology
- Emergency Response
Certification
- Basic Life Support through American Red Cross - currently certified
Timeline
Unit Patient Care Technician
Ascension Saint Thomas Highlands Hospital
01.2016 - 02.2024
Admissions Clerk
Ascension Saint Thomas Highlands Hospital
01.2014 - 01.2016
Registration Clerk
Ascension Saint Thomas Highlands Hospital
01.2010 - 01.2014
Switchboard Operator
Ascension Saint Thomas Highlands Hospital
07.1999 - 01.2010
High School Diploma -
White County High School
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