Teresa Fink
Jefferson,NC
Summary
Dedicated Waitress with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
15
15
years of professional experience
Work History
Waitress Front Line Server
K & W
Winston-Salem, NC
01.2015 - 03.2018
- Greeted every customer warmly as they entered the dining room area.
- Prepared and made food suggestions
- Made sure to conduct frequent check-ins on tables throughout their dining experience.
- Provided prompt drink refills and dessert recommendations.
- Made an effort to chat with every table and initiate engaging repertoire.
- Provided excellent customer service
- Took payments and always asked for there return
Waitress
Shatley Springs Inn
Crumpler, NC
04.2003 - 11.2015
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Front Desk Receptionist
Nations Inn
West Jefferson NC
10.2003 - 12.2006
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Took and made reservations
- Answered phone
- Cleaned rooms
Education
Associate of Applied Science - Office Systems Technology
Wilkes Community College
Ashe County, NC05.2002
High School Diploma -
Northwest Ashe High Schol
Warrensville05.1998
Skills
- Customer Service
- Time Management
- Problem-solving skills
- Attentive
- Trust-Worthy
- Flexible
- Positive Attitude
- Friendly Demeanor
Timeline
Waitress Front Line Server
K & W
01.2015 - 03.2018
Front Desk Receptionist
Nations Inn
10.2003 - 12.2006
Waitress
Shatley Springs Inn
04.2003 - 11.2015
Associate of Applied Science - Office Systems Technology
Wilkes Community College
High School Diploma -
Northwest Ashe High Schol