TERESA FISCHER
Titusville,FL
Summary
Service-focused Customer Service Representative dedicated to maximizing satisfaction with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving and attention to detail. Multitasks and manages time well to meet performance goals consistently. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
7
7
years of professional experience
Work History
Customer Service Sales Representative
Rotech Healthcare Inc.
03.2018 - 07.2024
- Established strong knowledge of company products to increase sales
- Resolved customer inquiries and complaints, providing insightful solutions
- Supported team members during peak periods by sharing workload and providing guidance when needed.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Contributed to positive team culture, driving motivation and productivity among peers.
Personal Assistant
Lester Fishman Inc.
06.2017 - 01.2019
- Booked flights, and hotel accommodations, for business travel
- Kept track of project timelines and deadlines.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
GED - General Studies
Adult and Community Education
West Palm Beach, FL05.1986
Skills
- Sales (10 years)
- CRM software (10 years)
- Microsoft Excel (5 years)
- Microsoft Office (7 years)
- Problem solving (10 years)
- Organizational skills (10 years)
- Goal-Oriented
Timeline
Customer Service Sales Representative
Rotech Healthcare Inc.
03.2018 - 07.2024
Personal Assistant
Lester Fishman Inc.
06.2017 - 01.2019
GED - General Studies
Adult and Community Education
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