Teresa Gardner
Brentwood
Summary
Energetic and compassionate with proven ability to lead and inspire nursing teams. Possesses in-depth knowledge of patient care standards and advanced clinical skills. Dedicated to improving patient outcomes and fostering supportive work environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Nurse Manager, Patient Care Services
Vanderbilt Rheumatology
01.2021 - Current
- Managed the day-to day clinical operations in a busy multi-specialty clinic for both clinical and non-clinical staff
- Responsible for employee staffing and performance management-including patient service delivery, staff communications, data metrics analysis, and serve as a clinical point person for providers, staff, and patients, daily rounding, compliance for client bill payment/ copays (department consistently above 95% copay collection rate), organize training on new medications and infusions as needed, variance reporting on clinic’s efficiency/production, manage remote workers
- Oversee the provider’s and staff’s payroll, bonuses and RVU payouts and time off modifications, as needed
- Managed staff performance and evaluations, scheduling, and onboarding new hires
- Responsibilities included interviewing/hiring, coaching/disciplinary processes, maintaining personnel files, and unit productivity management for Rheumatology, Nephrology, Endocrinology, Infectious Disease and Infusion patients
Registered Nurse 3, Team Lead
Vanderbilt Dermatology
10.2018 - 12.2020
- Detailed Dermatology Nurse with proficiency in assisting with biopsies, excisions and other dermatological therapies
- Assist cosmetics provider with Botox, fillers, micro-needling, sclerotherapy and laser treatments
- Provided ongoing care for recurrent issues of established patients with eczema, psoriasis, acne, rosacea and other persistent skin problems
- Educated patients regarding skin cancer prevention and wound care after procedures
- Assisted in surgical procedures alongside physicians and plastic surgeon
- Performed laboratory samplings and reviewed lab results for patient notification, charting and treatment planning
- Peer Vaccinator and preceptor
Registered Nurse – Case Manager – Pediatric Heart Institute, DOT 5
Vanderbilt Children’s Hospital
12.2017 - 10.2018
- Complete patient assessment and assess family’s needs at each follow-up appointment
- Gather information from clinical histories, interviews, and various sources
- Obtain and execute physician orders based on nursing assessment
- Collaborate with healthcare team members to facilitate care across the continuum and optimize clinical outcomes
- Frequent teaching to patients and their families regarding treatment, disease processes and progression
- Work independently and efficiently to prioritize tasks depending on the need
Registered Nurse- Pediatric Care Coordinator / Adult Care Coordinator
Vanderbilt / Vanderbilt Health Affiliate Network
11.2012 - 12.2017
- Coordinate the continuum of patient care with respect to pediatric behavioral health management - emphasis on Asthma, ADHD, OCD, PTSD, eating disorders, autism, depression, suicide prevention, substance abuse, multiple personality disorder, or individuals with chronic conditions seeking multiple providers
- In the Adult population I focused on and cared for those with a diagnosis of Hypertension, CHF, COPD and Diabetes
- Facilitate patient access to providers by collecting new patient records, ensuring effective communication with providers, patients, and care givers, as well as assuring the coordination of diagnostic studies and associated ancillary appointments
- Reconcile medications post hospitalization for accuracy and understanding
- Educate and involve patients and families with their plan of care to understand their diagnosis and help prevent complications from a worsening chronic condition and ensure patients have appropriate hospital discharge follow-up
- Assess patient and families needs for medical equipment and referrals for PT, OT, Social Workers, inpatient and outpatient treatment as needed
- Utilized motivational interviewing skills to ensure maximum patient engagement and promote lifestyle/behavior changes to achieve optimum level of health
- The goal of Care Coordination is to improve health and reduce per capita costs of health care by lowering unnecessary ER visits and closing the gaps in care by using evidenced-based practice
Registered Nurse - Medical Specialties, The Vanderbilt Clinic Nephrology Division - Renal Transplant / Status - RN 3 - Triage & Clinic Nurse
Vanderbilt University Medical Center
09.2010 - 11.2012
- Performed triage skills (both phone & intake) in a very high-volume specialty clinic
- Carried out and coordinated all physician orders such as labs, clinic procedures, diagnostic procedures, infusions, admissions and prescriptions (following Vanderbilt Rx Policy Guidelines)
- Evaluated & accurately completed forms that included: FMLA, Disability, Return to Work and Medical Supplies
- Worked with department staff to ensure the timely completion of paperwork for delivery of immunosuppressant medications to post transplant patients
- Closely monitored labs & reported critical results
- Participated in ongoing continuing education through lectures, reading material and in-service opportunities
- Volunteered time to publish a newsletter called the 'Clinic Insider' that highlights staff members, special events, special accomplishments, fun trivia, recipes etc
Registered Nurse - Critical Care / Status - RN 3 - Pediatric Cardiology
Vanderbilt Children's Hospital
07.2006 - 09.2010
- Performed nursing care for critically ill pediatric patients- Heart Transplant Recipients, Congenital Heart Defects
- Provided family education on disease processes and how to care for critically ill children
- Utilized strong clinical skills to operate/monitor equipment such as: chest tubes, pacer wires, pacemakers, telemetry monitors, G-tubes and NG/NJ- tubes
- Provided excellent physician support and developed strong communication skills during crisis situations
- Precept new nursing staff & new graduate nurses
Education
Bachelor Degree in Nursing -
Cumberland University
Lebanon, TN01.2016
Associate Degree in Nursing -
Tennessee State University
Nashville, TN01.2006
Associate Degree in Business Admin. -
Faulkner University
Mobile, AL01.1999
Skills
- Staff development
- Quality improvement
- Staff coaching and mentoring
- Clinical leadership
- Compassionate care
- Multitasking and organization
- Staff management
- Healthcare team coordination
- Problem Solving
- Performance Improvement
- Critical thinking
- Clinical and non-clinical supervision
Certification
- Registered Nurse, Tennessee, #156002
- BLS (Basic Life Support)
- PALS, 2006-2013
- CPN (Certified Pediatric Nurse), 2010-2012
CONFERENCES
ANCC Magnet Summit, 2020
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
401k matchWork-life balanceHealthcare benefitsPaid time offTeam Building / Company RetreatsPersonal development programsLanguages
English
Full Professional
Timeline
Assistant Nurse Manager, Patient Care Services
Vanderbilt Rheumatology
01.2021 - Current
Registered Nurse 3, Team Lead
Vanderbilt Dermatology
10.2018 - 12.2020
Registered Nurse – Case Manager – Pediatric Heart Institute, DOT 5
Vanderbilt Children’s Hospital
12.2017 - 10.2018
Registered Nurse- Pediatric Care Coordinator / Adult Care Coordinator
Vanderbilt / Vanderbilt Health Affiliate Network
11.2012 - 12.2017
Registered Nurse - Medical Specialties, The Vanderbilt Clinic Nephrology Division - Renal Transplant / Status - RN 3 - Triage & Clinic Nurse
Vanderbilt University Medical Center
09.2010 - 11.2012
Registered Nurse - Critical Care / Status - RN 3 - Pediatric Cardiology
Vanderbilt Children's Hospital
07.2006 - 09.2010
Bachelor Degree in Nursing -
Cumberland University
Associate Degree in Nursing -
Tennessee State University
Associate Degree in Business Admin. -
Faulkner University
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