Summary
Overview
Work History
Education
Skills
References
Timeline
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Teresa Gaston

Amarillo,TX

Summary

Experienced manager with high quality customer service skills. A strong work ethic and results-driven personality. Compassionate and eager to learn. Highly proficient in inventory management and merchandising. Looking to apply my skills towards a new career path.

Overview

38
38
years of professional experience

Work History

Bakery Department Manager

United Supermarkets
Canyon, TX
06.2015 - Current
  • Monitor inventory levels of ingredients and supplies to maintain adequate stock, while minimizing waste.
  • Train staff on proper handling of all food products, safety protocols, and customer service techniques.
  • Collaborate with other store managers and team leaders to align bakery operations with overall sales goals.
  • Merchandise and rotate products to create visually appealing displays that increase sales.
  • Conduct performance evaluations of staff to identify areas for improvement, and provide constructive feedback.
  • Handle customer calls for order placements and complaint resolutions, maintaining quality customer service.

Lead Cake Decorator

United Supermarkets
Amarillo, TX
01.2002 - 05.2015
  • Directed a cake decorating team to meet established production goals.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Answered phone calls, put in orders and handled customer disputes or complaints.
  • Cleaned display cases, utensils, and working spaces to follow food safety procedures.
  • Decorated all baked goods, such as cakes, cupcakes, pastries, etc.

Bakery Manager

Homeland Grocery
Amarillo, TX
08.1986 - 12.2002

Education

High School Diploma -

Amarillo High School
Amarillo, TX

Skills

  • Management
  • Inventory Control
  • Customer Service
  • Merchandising
  • Supply Ordering
  • Food Safety

References

References available upon request.

Timeline

Bakery Department Manager

United Supermarkets
06.2015 - Current

Lead Cake Decorator

United Supermarkets
01.2002 - 05.2015

Bakery Manager

Homeland Grocery
08.1986 - 12.2002

High School Diploma -

Amarillo High School

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Teresa Gaston