Summary
Overview
Work History
Education
Skills
Timeline
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Teresa Gonzales

Phoenix ,AZ

Summary

Developed key leadership and organizational skills in fast-paced retail environment, managing teams and optimizing sales processes. Skilled in inventory management and customer relations, with focus on quality service and operational efficiency. Looking to transition into new field, leveraging transferrable skills to drive success in diverse settings.

Overview

18
18
years of professional experience

Work History

Warehouse Worker

Amazon
09.2020 - 02.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.

Activities Assistance

Suncrest Healthcare
09.2018 - 06.2022
  • Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
  • Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
  • Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.

Jewelry Supervisor/Entertainment Supervisor

Target
08.2005 - 02.2018
  • Provided exceptional customer service, resolving complaints professionally while retaining client loyalty.
  • Coordinated with vendors for timely deliveries, maintaining strong relationships to ensure consistent quality of products.
  • Evaluated employee performance regularly through detailed feedback sessions aimed at continuous improvement.
  • Trained staff members in jewelry repair processes, improving turnaround time for repairs while minimizing outsourcing costs.
  • Optimized scheduling practices to maintain adequate staffing levels during peak periods and reduce labor costs.
  • Mentored new employees in company policies, product knowledge, and sales strategies to maximize team performance.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.

Education

No Degree - Business

South Mountain Community College
Phoenix, AZ

Skills

  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Security protocols
  • Employee scheduling
  • Merchandise display
  • Promotions planning
  • Willingness to learn

Timeline

Warehouse Worker

Amazon
09.2020 - 02.2023

Activities Assistance

Suncrest Healthcare
09.2018 - 06.2022

Jewelry Supervisor/Entertainment Supervisor

Target
08.2005 - 02.2018

No Degree - Business

South Mountain Community College

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Teresa Gonzales