Teresa Gonzalez-Davila
San Antonio,TX
Summary
Dedicated and highly skilled Executive Assistant with over 15 years of experience supporting C-suite executives and senior leadership teams across various industries. Adept at managing complex calendars, coordinating travel, and overseeing administrative tasks with a high degree of confidentiality and professionalism. Fluent in both English and Spanish, offering a distinct advantage in facilitating cross-cultural communication and providing seamless support in bilingual environments. Proven ability to anticipate needs, streamline processes, and prioritize effectively, ensuring executives can focus on strategic decision-making. Known for excellent organizational, multitasking, and problem-solving skills, with a strong commitment to enhancing operational efficiency.
Overview
23
23
years of professional experience
Work History
Senior Collections Specialist - AR/AP
BD Becton Dickinson
01.2021 - 05.2025
- Proactively monitor and reconcile over 130+ customer accounts.
- Collect an average of $270,000 monthly from outstanding accounts.
- Provide exceptional customer support, responding to account queries in a timely and professional manner.
- Maintain accurate and up to date customer account documentation.
- Identify and communicate process improvement for Government accounts.
Travel & Expense Specialist/Administrative Assistant
BD Becton Dickinson
03.2019 - 01.2021
- Handle high volume of inbound and outbound emails and calls pertaining to Customer Service for internal customers.
- Manage credit card enrollment, maintenance, and termination.
- Maintenance of T&E system & HR profile information.
- Assist with expense reports and audits.
- Recommend, establish, and implement process improvements to create a more efficient and productive T&E department.
Front Desk / Administrative
Rollin Braswell Fisher Law Firm
11.2017 - 12.2018
- Greet incoming visitors and customers professionally and provide friendly, knowledgeable assistance.
- Provide clerical support to company employees by copying, faxing, and filing documents.
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintain inventory of office supplies and place orders.
- Support company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Support three attorneys with their expense reports, calendar management, travel arrangements, and personal requests.
Executive Assistant / Office Administrator
Cricket Communications
01.2009 - 01.2015
- Manage travel calendars, screen phone calls and e-mails in English and Spanish.
- Create presentation materials in Microsoft Word, Power Point and Excel.
- Arrange meetings for senior level executives, clients, directors and general managers.
- Provide daily support to executives, directors and managers with our offices in San Antonio, Houston Harlingen, Austin, and Laredo
- Responsible for all purchases of office supplies, arranging catering lunch events and dinner meetings in restaurants and hotels.
- Process travel expenses and reimbursements for executive team and senior management group.
HR Administrative Assistant
Cricket Communications
01.2008 - 01.2009
- Report directly to HR Talent Acquisition Manager and Recruiters.
- Scheduling very complex interviews in extremely busy executive calendars along with domestic travel arrangements for the candidate's interviews.
- Handle extremely confidential information to the HRSC.
- Manage daily correspondence, screened phone calls and e-mails in English and Spanish.
- Maintains a friendly and professional environment by greeting and assisting candidates, interviewers. Assists with developing presentations by gathering and compiling specific and necessary data.
- Handle reimbursement expenses for candidates in Excel spreadsheets.
Executive Assistant
CBS/Paramount TV Distribution
01.2005 - 01.2008
- Report directly to Executive Vice President and CFO.
- Manage daily correspondence, screened phone calls and e-mails in English and Spanish.
- Create presentation materials in Microsoft Word, Power Point and Excel.
- Arrange meetings for senior level executives, clients, and general managers.
- Daily preparation of documents and expense reports.
- Handle payroll for NJ and NY media and finance employees.
- Responsible for executive travel arrangements, scheduling, and special events.
Executive Assistant
Kroll, Inc.
01.2002 - 01.2005
- Report directly to the president of the company worldwide.
- Provide daily support to high level executives with preparation of documents and expense reports.
- Arranged domestic and international travel itineraries.
- Manage daily correspondence, screened phone calls and e-mails in English and Spanish.
- Created presentation materials in Microsoft Word, Power Point and Excel.
- Provided legal translations in both English and Spanish
Education
Associate of Science - Administración de Empresas
Universidad Autónoma De Tamaulipas
Tampico, MX01.1988
Bachelor of Arts - Profesora de Educación Pre-Escolar
Universidad Autónoma De Tamaulipas
Tampico, MX01.1986
Skills
- Bi-Lingual (English/Spanish)
- Certified Medical Interpreter
- MS Office
- Expense Reports
- Concur
- Travel Arrangements
- SAP Accounting
- Calendar Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Senior Collections Specialist - AR/AP
BD Becton Dickinson
01.2021 - 05.2025
Travel & Expense Specialist/Administrative Assistant
BD Becton Dickinson
03.2019 - 01.2021
Front Desk / Administrative
Rollin Braswell Fisher Law Firm
11.2017 - 12.2018
Executive Assistant / Office Administrator
Cricket Communications
01.2009 - 01.2015
HR Administrative Assistant
Cricket Communications
01.2008 - 01.2009
Executive Assistant
CBS/Paramount TV Distribution
01.2005 - 01.2008
Executive Assistant
Kroll, Inc.
01.2002 - 01.2005
Associate of Science - Administración de Empresas
Universidad Autónoma De Tamaulipas
Bachelor of Arts - Profesora de Educación Pre-Escolar
Universidad Autónoma De Tamaulipas
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