Teresa Heikes
Severance,CO
Summary
Dedicated healthcare professional with over 20 years of experience in direct patient care and clinical support. Expertise in managing patient flow, maintaining accurate medical records, and assisting in procedures. Committed to improving patient outcomes and streamlining clinic operations.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Banner Health
Windsor, CO
08.2025 - Current
- Assisted physicians in patient examinations and procedures, ensuring comfort and safety.
- Recorded vital signs and medical histories accurately to aid in diagnosis.
- Administered medications and injections as directed by healthcare providers.
- Managed patient scheduling and coordinated follow-up appointments efficiently.
- Utilized electronic health record systems for accurate documentation of patient information.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
- Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
Certified Clinical Medical Assistant
Village Medical
Windsor, CO
03.2022 - 08.2025
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Educated patients on treatment plans and preventive health measures effectively.
- Maintained cleanliness of exam rooms, adhering to infection control protocols consistently.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Prepared and administered medications to alleviate patient symptoms.
- Contributed to accurate diagnoses by efficiently collecting and preparing laboratory specimens for analysis.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Administered medications and injections as directed by healthcare providers.
Certified Clinical Medical Assistant
Associates In Family Medicine
Windsor, CO
01.1999 - 03.2022
- Supported team members in daily operations, fostering a collaborative work environment.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
- Obtained client medical history, medication information, symptoms, and allergies.
- Oriented and trained new staff on proper procedures and policies.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Assisted physicians in patient examinations and procedures, ensuring comfort and safety.
- Utilized electronic health record systems for accurate documentation of patient information.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
- Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Contributed to accurate diagnoses by efficiently collecting and preparing laboratory specimens for analysis.
- Completed EKGs and other tests based on patient presentation in office.
- Administered medications and injections as directed by healthcare providers.
Education
Some College (No Degree) - Liberal Arts
Fort Lewis College
Durango, COMedical Assistant - Medical Assistant
Institute of Medical And Business Careers
Fort Collins, CO09-1997
High School Diploma -
Windsor High School
Windsor, CO05-1991
Skills
- Immunization administration
- Medical office procedures
- Examination preparation
- Specimens collection and processing
- Inventory management
- Laboratory procedures
- EKG monitoring
- Medical equipment operation
- CPR
- Lab equipment calibration
- Phlebotomy
- Sterilization techniques
- Orthopedic splints
- Sterile technique
- EMR / EHR
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Certified Clinical Medical Assistant
Banner Health
08.2025 - Current
Certified Clinical Medical Assistant
Village Medical
03.2022 - 08.2025
Certified Clinical Medical Assistant
Associates In Family Medicine
01.1999 - 03.2022
Some College (No Degree) - Liberal Arts
Fort Lewis College
Medical Assistant - Medical Assistant
Institute of Medical And Business Careers
High School Diploma -
Windsor High School
Limited Scope Radiology
Limited Scope Radiology Certificate