Teresa Hopkins
Palmetto,GA
Summary
Versatile and compassionate professional with a background in in-home child caregiving and patient care at the Cancer Center. Excelled in providing emotional support and maintaining hygiene, demonstrating exceptional multitasking abilities and team collaboration. Achieved notable improvements in patient and child satisfaction through dedicated care and efficient coordination. Skilled in direct patient care and customer service excellence.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
8
8
years of professional experience
Work History
In-Home Child Caregiver
Self
03.2021 - Current
- Established positive relationships with children by engaging in interactive play sessions and offering emotional support as needed.
- Managed daily routines, including meal preparation, bathing, dressing, and bedtime rituals to maintain consistency for the children.
- Ensured a safe and nurturing environment by childproofing the home and monitoring play areas.
- Coordinated household chores such as laundry, grocery shopping, and cleaning to maintain a clean living environment for the family.
- Assisted children with homework completion while providing additional support in challenging subject areas when needed.
Patient Care Technician
Cancer Center
Newnan, GA
02.2019 - 08.2022
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Maintained clean and safe environment to promote patient safety and comfort.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Cashier
Wendy’s
Newnan, GA
03.2017 - 02.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Crestwood High School
Dunwoody, GA05.1987
Skills
- Organizational growth
- Hygiene and cleanliness
- Social skills development
- Emotional support
- Housekeeping duties
- Multitasking Abilities
- Coordination and teamwork
- Reliability
- Excellent communication
- Team collaboration
- Child supervision
- Customer service
- Customer service excellence
- Money handling
- Cash register operation
- Written and verbal communication
- Order taking
- Payment processing
- Refunds and exchanges
- Respectful and compassionate
- Elderly care
- Patient care
- Meal preparation
- First aid and safety
- Medication and appointment reminders
- Direct patient care
- Behavioral management
Timeline
In-Home Child Caregiver
Self
03.2021 - Current
Patient Care Technician
Cancer Center
02.2019 - 08.2022
Cashier
Wendy’s
03.2017 - 02.2019
High School Diploma -
Crestwood High School