Teresa Jones
Alma,MI
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
33
33
years of professional experience
Work History
Front Desk Receptionist
Farm Bureau Insurance
02.2021 - Current
- Immediately greet all customers, entering the office, in a friendly and helpful manner
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Take premium payments from customers.
- Verify phone numbers, addresses and emails addresses with each customer contact and update customer information.
- Responds to customer inquiries through appropriate mediums.
- Maintain accurate customer records, bookkeeping logs and insurance sales database.
- Provide service to existing clients related to updating policies, providing quotes, answering questions, and providing documentation.
- Have Property and /casualty license.
Account Receivable Specialist
Listening Ear Crisis Center
04.2021 - 02.2022
- Computer and ledger input of incoming checks, as appropriate.
- Generate monthly billings for all programs according to contractual requirements.
- Prepare special reports as requested.
- Maintain fiscal file in accurate systems
- Input invoices, pay vouchers, and authorizations
Contract/Procurement Accountant
Mount Rogers Community Services Board
12.1990 - 04.2021
- Handled all invoices and purchase orders by properly logging into the systems
- Paid vendors and verified account and payment totals.
- Performed day to day financial transaction including verifying, classifying , computing , posting and recording accounts payable data.
- Reconciled daily totals to confirm proper accounting.
- Oversite and management of the agency's purchasing credit card and fleet management account
- Management of the agency's property and casualty insurance programs. Ensuring appropriate coverage, updating the coverage as needed.
- Oversite of the agency equipment inventory.
Education
Accounting
Wytheville Community College
Wytheville, VAHigh School Diploma -
Alma High School
Alma, MI05.1981
Skills
- Hospitality Service
- Mail Handling
- Expense Reporting
- Sorting and Labeling
Timeline
Account Receivable Specialist
Listening Ear Crisis Center
04.2021 - 02.2022
Front Desk Receptionist
Farm Bureau Insurance
02.2021 - Current
Contract/Procurement Accountant
Mount Rogers Community Services Board
12.1990 - 04.2021
Accounting
Wytheville Community College
High School Diploma -
Alma High School
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