Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Management position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Residential/Commercial Cleaner
Teresa Kamekona
02.2017 - Current
.As independent contractor handle all customer, financial and supply needs.
Maintained client list of up to 10 clients per week
Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
Maintained a high level of cleanliness for clients with meticulous attention to detail in all tasks performed.
Safeguarded client confidentiality while maintaining access to their private residences or commercial spaces.
Demonstrated flexibility in adapting to unique client requests while maintaining professional standards throughout each job assignment.
Gained repeat business through exceptional performance and building strong relationships with satisfied customers over time.
Graveyard Cashier
Arco Ampm
07.2022 - 09.2023
Completed and filed daily store close reports for management and transitioned system to new business day.
Sought out opportunities to improve store appearance and operations in between assigned overnight work.
Assist General Manager by sorting through entire store merchandise, labeling item prices, sorting through expired products
Lifted up to 50 pounds at once
Mentors new team members on POS system operation, customer service strategies, and daily sales goals of $2,000-$4,000 per register
Operated lottery terminal to issue, check and redeem tickets.
Resolved customers' service and product problems and processed refunds.
Learned duties for various positions and provided backup at key times.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Checked personal identifications during alcohol and tobacco Works closely with management to solve problems and handle customer sales.
Banquet Captain/Server
IHG Hotels/Max's Auburn
12.2012 - 05.2016
Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
Directed and managed banquet functions for up tp 500-person event
Enhanced guest satisfaction by overseeing banquet operations and ensuring smooth execution of events.
Coordinated with event planners for seamless event organization, leading to increased positive reviews.
Managed staff scheduling, resulting in reduced labor costs and improved team efficiency.
Increased repeat business by developing strong relationships with clients and consistently delivering exceptional service.
Catering Manager
Asante Catering
12.2007 - 11.2012
Met with clients to outline desired goals and prepared quotes for overall catering costs.
Handled catering scheduling, ordered food and planned events.
Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
Worked with chefs to plan menus according to client needs and budgets.
Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
Coordinated logistics for multiple events simultaneously, maintaining seamless operations and timely execution.
Handled payment collection and payroll of [15] employees.