Teresa Keiter
Patient First
Midlothian,Virginia
25
years of professional experience
Customer-oriented Nurse with over 20 years of diverse experience in direct customer care, staff supervision and department operations. Skilled at multitasking and prioritizing customer needs and daily assignments. Offering expertise with Customer service specialty.
Dedicated nursing professional with over 20 years of experience in customer service. Known for strong active listening and conflict resolution skills, . Aiming to leverage expertise to enhance customer satisfaction and care quality.
Work History
RN Staff Nurse
7 Years 4 Months- Administered patient care, including medication administration and vital sign monitoring.
- Collaborated with interdisciplinary teams to develop and implement individualized patient care plans.
- Educated patients and families on health management, treatment options, and preventive care practices.
- Oversaw workflow operations, ensuring adherence to protocols and standards of care within the clinic.
- Mentored junior nursing staff on best practices in patient assessment and clinical procedures.
RN
17 Years 9 MonthsEducation
Associate of Science - Nursing
Skills
Customer service
Active listening
Problem resolution
Relationship building
Computer proficiency
Conflict resolution
Professional telephone demeanor
Critical thinking
Documentation
Prioritization
Building rapport
Timeline
RN Staff Nurse
Patient First
11.2017 - 03.2025Read More
RN
Bon Secours
01.2000 - 10.2017Read More
JSRCC
Associate of Science from Nursing
Read More