Teresa Kontney

• Delivered measurable results in cost reduction initiatives without sacrificing quality or customer satisfaction levels.
• Enhanced employee productivity through regular performance evaluations and tailored training programs.
• Increased staff retention through competitive compensation packages, comprehensive benefits, and opportunities for professional development.
• Reduced operational costs by identifying inefficiencies, restructuring teams, and optimizing workflows.
• Implemented robust quality control measures to maintain high standards of service delivery consistently.
• Developed actionable strategies for continuous improvement in collaboration with key stakeholders across the organization.
• Navigated complex situations successfully using critical thinking skills, problem-solving abilities, and sound judgment.
• Promoted a culture of accountability among team members by setting clear expectations for individual performance contributions towards shared objectives.
• Facilitated team growth by recruiting top talent, providing ongoing coaching, and creating opportunities for advancement within the organization.
• Provided strong leadership to enhance team productivity and morale.

I Facilitate groups, Rule 25 Assessments, and do Case Management. Individual Counseling.

• I facilitated groups: Process groups, lecture, Life skills, Black and Recovering Processed UA's put information in Pro-centive data base, Consulting with other Professionals.