Teresa Leiva Gonzalez
Harrisonburg,Va
Summary
Provided expert administrative support and fostered positive employee relations, contributing to a collaborative and productive work environment.
Overview
4
4
years of professional experience
Work History
Human Resources Supervisor
Shenandoah Valley Organic
Harrisonburg, VA
02.2025 - Current
- Executed HR policies to strengthen organizational compliance and boost employee satisfaction.
- Optimized recruitment processes to enhance efficiency in filling positions.
- Oversaw employee relations issues, resolving conflicts through strategic communication and mediation techniques.
- Achieved positive working relationships across all levels of plant leadership and team members through effective HR support.
- Streamlined processing of team member updates in HRIS, ensuring accurate records of new hires, terminations, job changes, and compensation adjustments.
- Facilitated collaboration with payroll to accurately reflect employee changes in payroll cycles.
- Strengthened communication with senior management to address HR-related issues.
- Resolved team members' benefits inquiries by providing guidance and involving specialists when necessary.
- Successfully managed recognition programs and ensured compliance with tax reporting for gifts distributed.
- Proactively resolved team member issues, fostering a supportive work environment.
- Developed and implemented performance plans and employee relations initiatives to ensure compliance and mitigate risks.
- Improved team member experience by promptly addressing issues and organizing team-building activities.
- Conducted exit interviews and managed the return of company property from departing team members.
- Maintained accurate electronic records in the HR system.
- Collaborated with recruiting to meet staffing needs and conducted turnover meetings.
Human Resources Assistant
Shenandoah Valley Organic
Harrisonburg, Va
08.2023 - 02.2025
- Filed papers and documents into employee files.
- Supported day-to-day operations of HR functions and duties.
- Assisted with recruitment and interview processes to develop pipeline of candidates for employment.
- Partnered with management team to prepare performance reviews for staff.
- Used HR management databases, applying skills in computer applications.
- Submitted online investigation requests and assisted with employee background checks.
- Performed customer service functions by answering employee requests and questions.
- Created photocopies, faxed documents and performed other clerical functions.
- Organized new employee files, paperwork for terminated employees, and worker’s compensation files.
- Partnered with human resources manager on research and special projects.
- Provided assistance in administering employee benefit programs and worker’s compensation plans.
- Answered questions regarding examinations, eligibility, salaries, benefits and other pertinent information.
- Examined employee files to answer inquiries and provided information for personnel actions.
- Compiled and prepared reports and documents pertained to personnel activities.
- Processed, verified and maintained personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications and employee leaves of absence.
- Explained company personnel policies, benefits and procedures to employees and job applicants.
- Prepared and set up for new employee orientations.
- Prepared badges, passes and identification cards and performed other security-related duties.
- Informed job applicants of acceptance and rejection of employment.
- Arranged for advertising and posting of job vacancies and notified eligible workers of position availability.
Office Coordinator
Pizano Poultry LLC
Harrisonburg, Va
02.2022 - 08.2023
- Leveraged multi-line phone system to answer and transfer calls to staff members.
- Delivered quality customer service to staff and customers.
- Optimized office policies, meeting internal needs while upholding organizational standards.
- Resolved issues with departments regarding business office procedures.
- Created and reviewed schedules, maintaining staffing levels to meet service goals.
- Reviewed financial statements and ledgers, working with accounting staff to clear discrepancies.
- Supervised administrative staff, driving front office operations and continuous workflow.
- Supported meetings by scheduling conference rooms and setting up equipment.
- Led meetings, keeping staff informed of changes or new requirements in policies and procedures.
- Implemented office procedures, creating streamlined processes.
Education
Bachelor - English Language
University Marta Abreu De las Villas
CubaCertificate - Human Resources Management
Blue Ridge Community College
Bridgewater, VAHigh School Diploma - undefined
Martin Dihigo Llanos High School
Cuba05.2018
Skills
Employee Relations
HR policies
Administrative Skills
Microsoft Office
Conflict Management
Office Administration
Employee Onboarding
Team Player
Attention to Detail
Employee Engagement
Multitasking
Adaptability and Flexibility
Team building
Data Entry
Workday
Microsoft Teams
Bilingual
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Human Resources Supervisor
Shenandoah Valley Organic
02.2025 - Current
Human Resources Assistant
Shenandoah Valley Organic
08.2023 - 02.2025
Office Coordinator
Pizano Poultry LLC
02.2022 - 08.2023
Bachelor - English Language
University Marta Abreu De las Villas
High School Diploma - undefined
Martin Dihigo Llanos High School
Certificate - Human Resources Management
Blue Ridge Community College