Teresa Limon
Kingston
Summary
Client-engaging professional with energetic personality and skills in marketing and sales. Willing to apply knowledge in property management with established company in real estate sector.
Overview
16
16
years of professional experience
Work History
New Account Coordinator
Sacramento Delta Property Management
09.2017 - 04.2020
- Approached prospective clients through cold calling and emails to meet sales targets.
- Used targeted questioning strategies to discover insight on prospect needs and requirements.
- Coordinated prospective client and property managers schedules.
- Developed growth strategies for new business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Submitted reports to senior management to aid in business decision-making and planning.
- Researched issues to obtain appropriate answers to customer inquiries.
- Promoted business' development by building and maintaining relationships with new clients.
- Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Followed up with leads consistently on calendar schedule.
- Served as a trusted point of contact for clients during the entire account setup process, ensuring all questions and concerns were addressed in a timely manner.
Residential Property Manager
Sacramento Delta Property Management
07.2004 - 05.2015
- Oversaw management of 200 single family properties while providing general service to residents.
- Handled resident complaints promptly and appropriately, calling in repairmen and other support services.
- Maintained detailed records of tenant interactions, lease agreements, and maintenance requests for accurate recordkeeping.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained sufficient number of units market-ready for lease.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Followed up on delinquent tenants and coordinated collection procedures.
- Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
- Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
- Coordinated with legal counsel when necessary in handling evictions or other disputes arising from lease violations or non-payment issues.
Education
Bachelor of Arts - Psychology
California State University of Sacramento
Sacramento, CA05.2004
High School Diploma -
Atwater High School
Atwater, CA05.1999
Skills
- Converting Leads
- Client Correspondence
- Handling Complaints and Inquiries
- Collections Procedures
- Vacancy Marketing
- Rental Pricing Strategies
- Security Deposit Refunds
- Construction Project Oversight
- Fair Housing Mandates
- Lease Renewals
- Property Showing
- Home Inspections
Timeline
New Account Coordinator
Sacramento Delta Property Management
09.2017 - 04.2020
Residential Property Manager
Sacramento Delta Property Management
07.2004 - 05.2015
Bachelor of Arts - Psychology
California State University of Sacramento
High School Diploma -
Atwater High School
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