Teresa Mansoor
Stevenson Ranch,CA
Summary
Motivated and result driven DSD sales representative with over 6 years of experience in the wine and spirits industry. Proven ability to exceed sales through strategic route management, building strong relationships with key retail accounts, and optimizing product placement and merchandising.
Overview
32
32
years of professional experience
Work History
DSD Sales Representative
RNDC
Los Angeles, CA
09.2021 - Current
- Delivered merchandising and sales support for Sprouts and Winco Foods.
- Sourced new wine and spirit opportunities through proactive lead follow-up.
- Executed sales objectives for each account to drive revenue growth.
- Prepared tailored professional presentations aligned with current wine and spirits programs.
- Developed strong customer relationships through weekly calls to all assigned accounts.
- Maintained accurate account records and organized inventories to support sales activities.
- Presented complete portfolio and current programs to maximize dollar and case sales volume.
SALES MERCHANDISER II
GALLO WINE COMPANY
COMMERCE, CA
04.2019 - 09.2021
- Managed product inventory for major independent retail grocery stores and liquor stores.
- Created point of sale displays with company standards in favorable areas of store to attract customers and optimize sales.
- Collaborated with department management for orders.
- Communicated with department managers on back stock to be utilized as floor displays to drive sales.
- Sold in cold box placements and new item shelf placements for increased profitability.
- Advised on proper pricing with store personal.
- Educated management and customers on company portfolio.
- Helped drive sales goals and achieve monthly quotas.
- Participated in monthly sales meetings.
- Lead and performed in-store resets.
- Performed new product demonstrations to potential costumers.
- Trained and educated new employees on company protocols and company brands.
- Awarded Valley North Merchandiser of the year 2020.
SALES SUPPORT COORDINATOR
UNUM PROVIDENT CORP
GLENDALE, CA
01.1998 - 08.2002
- Streamlined operational efficiencies by developing and implementing service protocols and standards.
- Exemplary level of service to clients to both maintain and extend the relationship for future opportunities.
- Consistently met and exceeded department expectations for productivity and accuracy levels.
- Secured sales by providing recommendations to promote brand effectiveness and product benefits.
- Accurately generated system updates to customer/clients database, ran reports, and complete various data entry duties to support overall sales.
- Cultivated long-term relationships with clients to accurately quote pricing and terms that achieve customer objectives.
- Managed incoming correspondence either by phone, email to maintain supply levels and processing client requests.
- Gathered, compiled and developed several reports for sales team.
- Prioritized and negotiated scheduling and timing for appointments.
- Increased new accounts by using effective negotiating and closing skills.
- Performance Recognition Award for exceptional performance.
CUSTOMER SERVICE SALES REPRESENTATIVE
20th Century Insurance
Woodland Hills, CA
02.1993 - 12.1997
- Generated quotes, processed payments and documented customer communications.
- Built and maintained knowledge of evolving product and service offerings to promote additional sales to existing customers.
- Answered customer questions about products and services and recommended appropriate solutions.
- Negotiated prices and set up contracts to finalize sales agreements.
- Interacted with over 100 potential clients per day.
- Maximized profits by capitalizing on opportunities to upsell additional policy protection.
- Issued and bound costumers accounts and documented daily reports.
- Worked in high-pressured, fast paced environment with accurate results.
- Trained new representatives on company customer service policies and service level standards.
Education
BACHELOR OF ARTS - PSYCHOLOGY
CALIFORNIA STATE UNIVERSITY
Skills
- Relationship Selling
- Excellent Communication Skills
- Negotiation skills
- Organized
- Detail-orientated
- Reliable and trustworthy
- Friendly and outgoing
- Dedicated team player
- Excellent multi-tasker
- Team leadership
- Resolution-orientated
- MS Office proficient
- Thrive in independent operations and team operations
- Highly adaptable and resourceful
- Ability to work with varying levels of management
Timeline
DSD Sales Representative
RNDC
09.2021 - Current
SALES MERCHANDISER II
GALLO WINE COMPANY
04.2019 - 09.2021
SALES SUPPORT COORDINATOR
UNUM PROVIDENT CORP
01.1998 - 08.2002
CUSTOMER SERVICE SALES REPRESENTATIVE
20th Century Insurance
02.1993 - 12.1997
BACHELOR OF ARTS - PSYCHOLOGY
CALIFORNIA STATE UNIVERSITY
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