Teresa Marshall
Receptionist/General Office
Clio,MI
Summary
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
11
11
years of professional experience
Work History
Caregiver/Personal Home Care Aide
Self
Grand Blanc, Michigan
02.2013 - 01.2022
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Patient Record Processor
McLaren
Flint, Michigan
05.2011 - 10.2013
- Ensured compliance with all applicable regulations, laws, and guidelines.
- Processed documents to maintain records and files.
- Ensured proper security measures were taken when handling sensitive customer data.
- Ensured secure handling and confidentiality of applicant information.
- Assisted in the development and implementation of processing procedures to improve efficiency.
- Used daily system logs to document production information, discussing issues with management.
- Participated in training sessions to stay updated on industry regulations and technology.
- Responded to inquiries from applicants and internal teams regarding processing status and decisions.
Education
Associate of Science - Nursing Education
University of Michigan, Flint
Flint, MI01-2003
Associate of Science - Data Processing Programming
Baker College
Flint, MI01-1997
Skills
- Personal care
- Medication administration
- Meal preparation
- Infection control
- Client documentation
- Patient advocacy
- Data entry
- Document management
- Office organization
- Records maintenance
- Customer support
- Scheduling appointments
- Effective communication
- Maintaining records
- Basic accounting
- Attention to detail
- Medical records management
- Call handling
- Clerical support
- Positive attitude
- Verbal communication
- File maintenance
Timeline
Caregiver/Personal Home Care Aide
Self
02.2013 - 01.2022
Patient Record Processor
McLaren
05.2011 - 10.2013
Associate of Science - Nursing Education
University of Michigan, Flint
Associate of Science - Data Processing Programming
Baker College
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