Case Manager, Safety/Security, Advocate, Management
Taos,NM
Summary
To employ my knowledge and experience with the intention of securing a professional career with
opportunity for challenges and career advancement, while gaining knowledge of new skills and expertise
Ability Summary
A top-notch professional with vast experience in managing; provides exemplary knowledge of community
needs, and public and private community resources. Establish and maintain effective working
relationships with other county departments, public officials, public and private agencies, community
groups and the general public; recognized as a team player and performer, consistently completes work
proficiently; deep ability to analyze situations, select alternatives, project consequences of actions,
implement recommendations and take appropriate action; and solid ability to plan, organize, and
coordinate the work of subordinate staff.
Overview
25
25
years of professional experience
6
6
years of post-secondary education
Work History
Public Safety Officer
San Juan College
Farmington, NM
02.2007 - 04.2015
Reported to Security Supervisor and provided general security services for the
college campus, such as vehicle and foot patrols of buildings and parking lots at
regular intervals, conducted preliminary investigations, not to exclude vehicle
accidents on campus
Other duties included directing and routing traffic, writing
incident reports, greeting visitors, giving directions, and escorts
Guarded against
any violators of the following: trespassing, damage, theft, order, assaults and threats.
SURVEY PIPELINE/RODMAN, IPS ENGINEERING
TULSA, OK
08.2011 - 10.2011
Adjust and operate surveying instruments, such as the theodolite and electronic
distance-measuring equipment, and compile notes, make sketches and enter data
into computers.
Manager
Big City Night Club
Farmington, NM
05.2005 - 01.2006
Supervise payroll, hire/fire, and manage scheduling of 20+ employees
Inventory,
quality control and purchase supplies and equipment
Accounts payable/ receivable
and increased the company profits by thousands of dollars
Increased quality
customers and employees
Promotions and advertising within a limited budget was
able to obtain big name musicians for concerts
Oversee and enforce codes and
regulations for maintaining the liquor license.
Manager
Navajo United Methodist /New Beginings
Farmington, NM
12.2004 - 07.2005
Responsible for new client intake and assessments
Maintained current/new
caseload files
Documentation and reports of client progress
Attended weekly
meetings and trainings
Assisted clients with community resources.
Case Manager
Excel Case Management
Farmington, NM
03.2005 - 05.2005
Facilitated eligibility determination for the Developmental Disabilities (DD) Waiver
Organized and facilited Individual Service Plans (ISP)
Monthly visits and reports
Developed, monitored and revised ARA budgets
Utilized community resources
Prepared and maintained the individuals Service Plans, progress notes, initial and
on-going assessements, reports, and data, performed case follow-up and closing.
Case Manager
SER de New Mexico
Taos, NM
01.2000 - 01.2003
Responsible for new client intake and assessements
Supervised staff and trainees
schedules, timesheets, and activities
Coordinated and recruited life skills workshops
and trainings
Provided thorough documentation and reporting
Assisted clients with
referrals to outside agencies tailored to their needs
Administered diagnostic tests,
such as TABE and SASSI
Assisted clients with job placement and education
according to their preferences.
Americorp Vista Volunteer, Community Against Violence
Taos, NM
01.1998 - 01.1999
Responsible for Domestic and Sexual Assault presentations in community and
county
Coordinated and facilitated lifeskill classes and recruited the presenters
Documented and reported all events and consultations.
Education
NM Coalition -
University Of New Mexico, Sexual
01.2015
Hazard Communication with GHS -
San Juan College
11.2013
CPR, First Aid, AED, Mask, BVM -
10.2013
Certificate Defensive Driving Course
National Safety Council -
10.2013
Security Essentials Basic Skills Course
Hostile Threat Solutions-Nicholas Bloomfield
Education History
Occupational Licenses, Certificates and Training -
10.2012
Security Essentials; Part II: Level I
Hostile Threat Solutions-Nicholas Bloomfield -
10.2012
FEMA Intro.Incident Command Systerm
US Dept. -
10.2010
Certificate Basic Defensive Tactics -
Farmington Police Department
03.2008
Certificate of Examination
American Radio Relay League VEC -
12.2007
Certificate Women's Self Defense Class -
San Juan College
11.2007
Certificate of Traffic Control -
Police Department
10.2007
Certificate Defensive Tactics -
Farmington
07.2007
Certificate Sexual Harassment Prevention -
Jaun College
06.2007
IS-00700 NIMS
FEMA US Dept. of -
05.2007
Licensed Notary Public
The Governor of the State of New Mexico -
10.2005
SASSI-Administration and Scoring -
TASSI, Inc
03.2002
SASSI-Clinical Interpretation -
TASSI, Inc
03.2002
Certificate of Completion
Americorp - Vista -
01.1999
Charles W -
05.1998
Certified Nurse Assistant -
University Of New Mexico, Technical or Vocational
High School Diploma -
UNM
Associate's Degree - Liberal Arts
University of New Mexico
Assault Programs INC -
Human Services
University of New Mexico
Ranchos De Taos, NM
05.2018 - 05.2020
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Crisis Management
Self-defense techniques
Crime and intelligence
Conflict de-escalation
Public Safety
Law Enforcement
Emergency Response
Self-defense training
Crime Prevention
Accident investigation
Report Preparation
Investigative skills
Surveillance techniques
Confidentiality
Referral management
Case assessment
Service planning
Client Advocacy
Attention to Detail
Policy Knowledge
Cultural Sensitivity
Regulatory Compliance
Time management abilities
Social Services
Problem-Solving
Staff Training
Conflict Resolution
Generate reports
Effective Communication
Client meetings
Reliability
Staff Supervision
Analytical Skills
Multitasking Abilities
Organizational Skills
Crisis Intervention
Adaptability and Flexibility
Research and facts collecting
Professionalism
Case Management
Task Prioritization
Teamwork and Collaboration
Client Needs Assessments
Written Communication
Analytical Thinking
Professional Demeanor
Public Speaking
Timeline
Human Services
University of New Mexico
05.2018 - 05.2020
SURVEY PIPELINE/RODMAN, IPS ENGINEERING
08.2011 - 10.2011
Public Safety Officer
San Juan College
02.2007 - 04.2015
Manager
Big City Night Club
05.2005 - 01.2006
Case Manager
Excel Case Management
03.2005 - 05.2005
Manager
Navajo United Methodist /New Beginings
12.2004 - 07.2005
Case Manager
SER de New Mexico
01.2000 - 01.2003
Americorp Vista Volunteer, Community Against Violence
01.1998 - 01.1999
NM Coalition -
University Of New Mexico, Sexual
Hazard Communication with GHS -
San Juan College
CPR, First Aid, AED, Mask, BVM -
Certificate Defensive Driving Course
National Safety Council -
Security Essentials Basic Skills Course
Hostile Threat Solutions-Nicholas Bloomfield
Education History
Occupational Licenses, Certificates and Training -
Security Essentials; Part II: Level I
Hostile Threat Solutions-Nicholas Bloomfield -
FEMA Intro.Incident Command Systerm
US Dept. -
Certificate Basic Defensive Tactics -
Farmington Police Department
Certificate of Examination
American Radio Relay League VEC -
Certificate Women's Self Defense Class -
San Juan College
Certificate of Traffic Control -
Police Department
Certificate Defensive Tactics -
Farmington
Certificate Sexual Harassment Prevention -
Jaun College
IS-00700 NIMS
FEMA US Dept. of -
Licensed Notary Public
The Governor of the State of New Mexico -
Industrial Process Operator Student at San Juan College Quality Ctr 5101 College BlvdIndustrial Process Operator Student at San Juan College Quality Ctr 5101 College Blvd