TERESA MARTINEZ
San Antonio,TX
Summary
Detail-oriented professional offering strong expertise in retirement plan administration and document compliance. Skilled in data research, validation, and quality assurance, with a proven track record of managing client relationships, and ensuring regulatory compliance. Experienced in maintaining accurate records and delivering high-quality support. Proficient in Microsoft Office Suite, with excellent attention to detail, and a commitment to accuracy.
Overview
7
7
years of professional experience
Work History
Retirement Analyst(related Entity of FCE Benefits)
United Workers Retirement Plan
San Antonio, Texas
05.2024 - Current
- Manage the administration of 401(k) accounts for both active and terminated participants, ensuring compliance and accuracy in all transactions.
- Process loans, distributions, and rollovers for both active and terminated participants, ensuring compliance with plan regulations and accuracy in transaction handling.
- Provide written and verbal communication to clients regarding the administration process, ensuring clarity and responsiveness.
- Manage day-to-day administration efforts for the retirement benefit plan, ensuring smooth operations and compliance with regulations.
- Ensure timely distribution of required notices and forms to clients, meeting all regulatory deadlines.
- Maintain strong client relationships, addressing inquiries and resolving issues related to the retirement plan.
- Work closely with service partners for the Pooled Employer Plan (PEP), ensuring seamless integration and client service.
- Perform other administrative duties related to 401(k) plans as needed.
Document Compliance Coordinator
FCE Benefit Administrators
San Antonio, Texas
02.2020 - 05.2024
- Format, issue, and maintain policies and certificates of coverage for limited medical benefits, ensuring accuracy and timely distribution to clients.
- Coordinate internal communications for client terminations, ensuring all departments are informed and understand required actions.
- Draft and prepare Plan Documents (Adoption/TPA Agreements) for onboarding new clients, ensuring compliance with all regulations.
- Facilitate the execution of client contracts and agreements by sending proposals, plan documents, and applications for signature via Adobe Sign.
- Collaborate with Sales and Account Executives to ensure the prompt completion of client signatures and document submissions.
- Prepare and distribute 408(b)(2) disclosures for new and renewing clients, adhering to compliance standards.
- Monitor and manage client plan document records, identifying documents that are over five years old for review and potential updates.
- Conduct Quality Control (QC) checks on Summary Plan Descriptions (SPDs) and Enrollment Kits to ensure they meet all regulatory and company standards.
Carrier Relations Coordinator
FCE Benefit Administrators
San Antonio
11.2017 - 02.2020
- Prepare detailed and accurate utilization reports for carriers (TPAC, ERISA), comparing claims usage to premiums to ensure transparency and financial accuracy.
- Generate and issue monthly client invoices, ensuring accuracy and timely delivery to maintain financial operations.
- Monitor and ensure timely payment processing from clients, maintaining positive cash flow and strong client relationships.
- Oversee the daily release of claims, ensuring that all claims are processed efficiently and in accordance with company procedures.
- Prepare and manage cash calls, ensuring appropriate fund allocation and financial stability for ongoing operations.
- Manage a program generating $25 million in premiums (excluding funding factors), demonstrating consistent program growth and strong financial performance.
Education
Bachelor of Science - Statistics
The University of Texas At San Antonio
San Antonio, TX12-2016
Skills
- Microsoft Office Suite
- Document Management
- Quality Assurance
- Data Interpretation
- Audit Support
- Analytical Thinking
- Data Entry Accuracy
- 401(k) Plan Management
Timeline
Retirement Analyst(related Entity of FCE Benefits)
United Workers Retirement Plan
05.2024 - Current
Document Compliance Coordinator
FCE Benefit Administrators
02.2020 - 05.2024
Carrier Relations Coordinator
FCE Benefit Administrators
11.2017 - 02.2020
Bachelor of Science - Statistics
The University of Texas At San Antonio
Similar Profiles
Carl LanzaCarl Lanza
Intern at Retirement Plan Consulting GroupIntern at Retirement Plan Consulting Group
Stacee A. JonesStacee A. Jones
Retirement Services Specialist at District of Columbia Retirement PlanRetirement Services Specialist at District of Columbia Retirement Plan
RACHEL BEWLEYRACHEL BEWLEY
Retirement Plan Consultant Associate at Cetera Retirement Plan SpecialistsRetirement Plan Consultant Associate at Cetera Retirement Plan Specialists