Teresa Mason
Long Beach,CA
Summary
Experienced service coordinator with 15+ years in case management, client advocacy, and person-centered planning. Skilled in coordinating care, resolving service needs, and maintaining accurate records for vulnerable individuals.
Overview
15
15
years of professional experience
Work History
Service Coordinator
Harbor Regional Center
Torrance, California
09.2006 - 01.2020
- Coordinated harbor regional center service planning and facilitated person-centered support meetings to enhance client engagement.
- Collaborated with providers to address service issues and adjust support plans, ensuring clients received timely assistance.
- Guided clients in evaluating service options and determining next steps to improve their access to necessary resources.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Monitored client progress and updated case files accordingly.
- Monitored email and phone messages to respond quickly with guidance and solutions.
Job Coach
Institute For Applied Behavior Anaysisal Health
Los Angeles
08.2004 - 09.2006
- Identified and addressed barriers to employment through personalized coaching and support.
- Coordinated job accommodations with employers, families, and clinicians to support client success.
- Provided personalized training sessions to help clients develop essential job skills.
- Guided clients in learning job tasks within a structured environment to enhance motivation and skill development.
- Modeled appropriate workplace behavior during community-based employment placements.
- Assisted participants in achieving the highest level of independent functioning while receiving services.
- Maintained accurate records of services provided to each client including progress notes and case histories.
Education
Master of Arts - Sociology
Cal State Dominguez Hills
Carson, CA05-2004
Skills
- Service coordination
- Case management
- Care coordination
- Service planning
- Person centered planning
- Needs assessment
- Client intakes
- Client advocacy
- Community resources
- Collaboration and teamwork
- Community advocacy
- Effective communication
- Electronic records
- Resident support
Timeline
Service Coordinator
Harbor Regional Center
09.2006 - 01.2020
Job Coach
Institute For Applied Behavior Anaysisal Health
08.2004 - 09.2006
Master of Arts - Sociology
Cal State Dominguez Hills