Teresa Mauren

• Answered incoming patient calls, gathering history and symptoms to determine scope of medical complaints
• Educated caregivers staff members on protocols and best practices for managing acutely symptomatic patients.
• Delivered information regarding care and medications to patients and caregivers in comprehensible terminology.
• Documented services discussed and provided details in electronic medical records.
• Provided primary care - administering medications, completing wound care and treatments, providing assistance and education on delivery of personal care to home patient

• June 2016-January 2017 Palliative Care Coordinator- Cox Branson hospital- assisted patients and families with goal setting in the context of terminal or chronic illnesses, patient and family education on chronic disease and trajectory, assisted with initial referrals to community-based providers and discharge planning, staff education

January 2017- October 2020- On Call Triage RN