Teresa McCloud
Palmyra,VA
Summary
Proven leader and efficient manager at GPM Investments, adept in theft prevention and fostering team collaboration. Excelled in optimizing labor costs and enhancing store safety, achieving significant improvements in operational efficiency. Skilled in customer service and problem-solving, consistently prioritized continuous improvement and employee training for peak store performance.
Overview
4
4
years of professional experience
Work History
Convenience Store Manager
GPM Investments
2020.11 - Current
- Managed employee hours to set schedule and store operation budget appropriately, personally covering cashier shifts and general store duties to minimize store labor cost during slow hours.
- Safeguarded store and engaged in cash and inventory control through security equipment and procedures and eliminated store liability by adherence to applicable alcohol and tobacco regulations.
- Protected employees and customers by providing safe and clean store environment in bathrooms, on shelves, floors and fridge doors and around store entrance.
- Completed daily paperwork on sales reporting, banking and payroll reporting.
Education
GED -
Fluvanna County High School
Palmyra, VA06.2005
Skills
- Theft Prevention
- Business Forecasting
- Scheduling Coordination
- Time tracking
- Employee Training
- Cost Control
- Staff Management
- Customer Service
- Schedule Management
- Problem-solving abilities
- Performance reviewing
- Attention to Detail
- Scheduling and Coordinating
- Performance Evaluations
- Professional and Courteous
- Time management abilities
- Team Collaboration
- Documentation And Reporting
- Hiring and Training
- Continuous Improvement
- Good Judgment
- Task Prioritization
Timeline
Convenience Store Manager
GPM Investments
2020.11 - Current
GED -
Fluvanna County High School
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