Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Teresa McKay

Geneva

Summary

Energetic medical professional ready to provide compassionate and respectful care to patients. Possesses excellent team collaboration and communication skills. Committed to offering quality patient experiences.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Patient Safety Technician

Northwestern Medicine Delnor Hospital
09.2023 - Current
  • Clean, sanitize and move hospital equipment.
  • Warmly greet patients and visitors and make each feel welcome.
  • Lift or assist others to lift patients to move them on or off beds, surgical tables or stretchers.
  • Support medical staff during patient examinations in accordance with company policy.
  • Aid patients with wound and pressure sore care, alleviating pain and stress.
  • Support patients in bathing, dressing and grooming for promotion of health and cleanliness.
  • Help patients complete activities of daily living.
  • Provide physical support to patients through diverse types of mobility assistance.
  • Help other staff with patient transfers by moving patients between departments.
  • Check patient rooms for adequate linens and supplies and restocked as necessary.
  • Deliver meals and snacks to patients in accordance with dietary requirements.
  • Ensure the safety of patients in severe mental health crises

Medical Lab Scientist

Shield Illinois
07.2021 - 08.2023
  • Help team process and accession specimens
  • Perform RT-PCR COVID-19 test
  • Help with sample flow
  • Assist in procedure trainings
  • Clean and disinfect lab spaces and equipment using molecular, PCR-clean cleaning technique
  • Prepare dilution buffers and create PCR master mix solutions
  • Analyze and release results to the public
  • Perform routine and complex procedures outlined in the standard operating procedures
  • Troubleshoot solution prep or hardware related issues

Babysitting

Self
01.2011 - 04.2023
  • Responsible for children ages 3 months - 13 years
  • Cooking meals for the children
  • Entertaining the children
  • Getting the children to bed

Pet-sitting

Self
01.2011 - 04.2023
  • Responsible for cats, dogs, fish, hamsters, bunnies, and chameleons
  • Feeding the pets
  • Giving the pets attention

Intern

Living Proof Exhibit
01.2021 - 05.2021
  • Creating surveys to assess engagement and diversity
  • Assist with creative sessions
  • Passed out information about the organization

Student Worker at the Dining Hall

Augustana College
09.2018 - 09.2020
  • Baking cookies and cake
  • Mixing cookie dough and cake batter
  • Making sure there are enough baked goods out for the students
  • Keeping the workspace clean

Clinical Operations Intern

Fox Valley Orthopedics
05.2020 - 08.2020
  • Medical screening for COVID-19
  • Getting mail
  • Directing patient flow into the building
  • Assisting patients into wheelchairs
  • Scribing

Clinical Correspondence Intern

Fox Valley Orthopedics
06.2019 - 01.2020
  • Organizing the clinics
  • Taking patient's history and vitals
  • Help with patient flow
  • Making calls to other providers for clinical information
  • Scanning patient documents into the system
  • Working on Merit-based Incentive Payment System requirements

Medical Scribe

Dr. Jasper Petrucci
06.2019 - 08.2019
  • Transcribed notes
  • Assisted with writing orders
  • Assisted during joint injections

Caregiver

06.2018 - 08.2018
  • Responsible for a couple, one with Alzheimer’s and one on Hospice
  • Doing household chores
  • Cooking
  • Giving medications
  • Helping with toilet transfers
  • Making sure they took their medications
  • Going for walks
  • Doing puzzles

Patient Accounts Assistant

Fox Valley Orthopedics
06.2017 - 08.2017
  • Sorting HMO’s from private insurances to make sure the right account was billed
  • Calling nursing homes to make sure they were covering a visit on certain dates
  • Finding visits that needed to be billed before a MRI visit or a surgery could be billed
  • Making copies for records

Clinical Assistant

Fox Valley Orthopedics
04.2015 - 09.2015
  • Responsible for organizing the clinic
  • Taking patient's history and vitals
  • Help with patient flow

Education

Bachelor of Arts - Neuroscience and Biology

Augustana College
05.2021

High School - undefined

Batavia High School
05.2017

Skills

  • Quality improvement initiatives
  • Documentation accuracy
  • Stress management techniques
  • Conflict resolution techniques
  • Critical thinking
  • Basic and advanced life support
  • Mental health awareness
  • Healthcare regulations
  • De-escalation techniques
  • Medical terminology
  • Surgical preparation assistance
  • Medical equipment setup

Certification

  • CCMA - Certified Clinical Medical Assistant: National Healthcare Association 4/29/2025

Timeline

Patient Safety Technician

Northwestern Medicine Delnor Hospital
09.2023 - Current

Medical Lab Scientist

Shield Illinois
07.2021 - 08.2023

Intern

Living Proof Exhibit
01.2021 - 05.2021

Clinical Operations Intern

Fox Valley Orthopedics
05.2020 - 08.2020

Clinical Correspondence Intern

Fox Valley Orthopedics
06.2019 - 01.2020

Medical Scribe

Dr. Jasper Petrucci
06.2019 - 08.2019

Student Worker at the Dining Hall

Augustana College
09.2018 - 09.2020

Caregiver

06.2018 - 08.2018

Patient Accounts Assistant

Fox Valley Orthopedics
06.2017 - 08.2017

Clinical Assistant

Fox Valley Orthopedics
04.2015 - 09.2015

Babysitting

Self
01.2011 - 04.2023

Pet-sitting

Self
01.2011 - 04.2023

High School - undefined

Batavia High School

Bachelor of Arts - Neuroscience and Biology

Augustana College
Teresa McKay