Teresa McNeil
Raleigh,NC
Summary
Phlebotomist Technician with a proven track record at The Greer Group, excelling in reducing patient anxiety and mastering venipuncture, evidenced by continuous professional development. Skilled in both patient care and technical aspects like specimen handling, I significantly contributed to enhancing lab efficiency and fostering positive relationships with patients and staff.
Offering strong foundation in healthcare with passion for learning and developing within medical environment. Contributes understanding of medical procedures and patient care, with skills in communication and attention to detail. Ready to use and develop venipuncture techniques and patient interaction skills in the Supervisors role.
Overview
2
2
years of professional experience
Work History
Phlebotomist Technician
The Greer Group
10.2022 - Current
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Centrifuged blood samples as outlined in clinical protocols.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Achieved successful venipunctures even in challenging situations such as pediatric or geriatric patients with difficult veins.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Assisted in training new phlebotomists, sharing expertise on proper technique and safety protocols.
- Provided excellent customer service while verifying patient information and insurance at registration.
- Improved team productivity by cross-training in various laboratory tasks, including centrifugation, urinalysis, and recordkeeping.
- Maintained a clean and safe work environment, adhering to infection control policies and procedures.
- Ensured timely test results by coordinating with medical staff for proper specimen handling and transport.
- Enhanced laboratory efficiency by processing, labeling, and storing specimens according to established protocols.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Assisted in training and onboarding new phlebotomists.
- Provided guidance and support to laboratory personnel.
Education
Certified Phlebotomy Technician - Phlebotomy
National Performance Specialist
09-2022
Certificate - Phlebotomy
Thomas Healthcare Int
11-2000
High School Diploma -
Broughton High School
06-1983
Skills
- Venipuncture
- Order of draw
- Data entry
- Proper tourniquet use
- Specimen labeling
- Recording dataSample and specimen collection
- Pediatric phlebotomy
- Geriatric phlebotomy
- Specimen labeling procedures
- Patient comfort
- Patient care
- Paperwork processing
- Specimen handling
- Medical terminology
- Customer service
- Phlebotomy technician
- Decision-making
Timeline
Phlebotomist Technician
The Greer Group
10.2022 - Current
Certified Phlebotomy Technician - Phlebotomy
National Performance Specialist
Certificate - Phlebotomy
Thomas Healthcare Int
High School Diploma -
Broughton High School
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