Teresa Metcalf
Allen,TX
Summary
Dedicated CDL Class B Driver with Frisco Independent School District, recognized for enhancing route efficiency and ensuring passenger safety. Proficient in vehicle inspections and defensive driving techniques, while fostering a customer-oriented environment. Committed to professionalism and reliability, consistently meeting deadlines and maintaining high performance standards.
Overview
22
22
years of professional experience
1
1
Certification
Work History
CDL Class B Driver
Frisco Independent School District Transportation
Frisco, TX
09.2021 - Current
- Operated commercial vehicles to transport students safely and efficiently.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate records of mileage, fuel usage, and daily routes.
- Collaborated with transportation staff to optimize daily schedules and routes.
- Resolved passenger issues promptly to enhance overall transportation experience.
- Participated in ongoing professional development to improve driving skills and knowledge of regulations.
- Promoted a positive work environment as part of a team-oriented atmosphere among fellow drivers.
- Increased route efficiency by utilizing GPS technology and staying updated on traffic patterns.
- Contributed to overall business success through consistent high-performance levels in meeting deadlines and maintaining professional standards.
- Collaborated with dispatchers for accurate scheduling, addressing any changes or issues promptly.
- Adhered to all industry regulations, maintaining a clean driving record and up-to-date licenses.
- Completed daily inspection reports to ensure proper functioning of the vehicle and adherence to safety protocols.
- Navigated diverse road conditions, demonstrating strong adaptability and excellent driving skills.
Service Representative
Retail Quality Assurance, Inc.
Tinley Park, IL
04.2004 - Current
- Performed retail quality audits in the field
- Ensured franchise brand standards compliance
- Data entry and expense reports for each project
- Performed hundreds of recalls covering numerous states
- Re-programmed electronic medical devices
- Performed recalled, withdrawal and retrieval
Tour Bus Driver & Guide
Cape Fox Transportation
Ketchikan, AK
05.2025 - 08.2025
- Safely operated tour bus, ensuring passenger comfort and adherence to schedules.
- Navigated diverse routes, demonstrating knowledge of local attractions and landmarks.
- Conducted pre-trip inspections, maintaining vehicle safety and operational readiness.
- Provided exceptional customer service, addressing passenger inquiries and concerns promptly.
Tour Bus Driver & Guide
Cape Fox Transportation
Ketchikan, AK
06.2024 - 09.2024
Delivery Driver
Edible Arrangements
Frisco, TX
04.2010 - 02.2020
- Delivered goods efficiently while adhering to safety regulations and company policies.
- Managed delivery schedules to ensure timely and accurate order fulfillment.
- Conducted routine vehicle inspections to maintain optimal performance and safety standards.
- Resolved delivery issues promptly, enhancing customer satisfaction and loyalty.
Education
High School Diploma -
Coe-Brown Northwood Academy
Northwood, NHVirginia Western Community College
Roanoke, VASkills
- Defensive driving techniques
- Emergency response readiness
- Air brake proficiency
- Customer-oriented
- Strong work ethic
- Dependable and reliable
- Professionalism and punctuality
- Safe driving practices
- Vehicle inspection expertise
- Passenger transportation
- Record keeping
Certification
Passenger Endorsement
Timeline
Tour Bus Driver & Guide
Cape Fox Transportation
05.2025 - 08.2025
Tour Bus Driver & Guide
Cape Fox Transportation
06.2024 - 09.2024
CDL Class B Driver
Frisco Independent School District Transportation
09.2021 - Current
Delivery Driver
Edible Arrangements
04.2010 - 02.2020
Service Representative
Retail Quality Assurance, Inc.
04.2004 - Current
High School Diploma -
Coe-Brown Northwood Academy
Virginia Western Community College