Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.
Overview
16
16
years of professional experience
Work History
Medical Receptionist
Long Island Spine Rehabilitation Medicine
Great Neck, NY
04.2018 - Current
Greeted and checked in patients, updating patient information in computer system.
Scheduled patient appointments, verifying accuracy of appointment times with providers.
Answered incoming calls, responding to inquiries from patients and other medical offices.
Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Ordered and maintained supply inventory for medical office.
Called patients to confirm scheduled appointments and obtain additional details.
Greeted each patient pleasantly and offered desk sheet for easy sign-in.
Office Assistant
Northshore OBGYN
Woodbury, NY
02.2008 - 03.2018
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
Conducted office inventory checks and requested restock of supplies.
Dispersed incoming mail to correct recipients throughout office.
Answered telephones, directed calls and took messages.
Opened, sorted and routed incoming mail and prepared outgoing mail.
Answered phone calls and welcomed visitors to office.
Education
High School Diploma -
Grover Cleveland High School
Ridgewood, NY
06-1994
Skills
Insurance billing procedure
Patient Scheduling
Appointment Scheduling
Office Administration
Friendly, Positive Attitude
Computer Skills - Criterion EHR
Timeline
Medical Receptionist
Long Island Spine Rehabilitation Medicine
04.2018 - Current
Office Assistant
Northshore OBGYN
02.2008 - 03.2018
High School Diploma -
Grover Cleveland High School
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