Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teresa Miller

Michigan City,IN

Summary

Accomplished professional with a proven track record in compassionate caregiving and client support, demonstrated at Dungarvin. Excelled in behavior redirection and stress management, enhancing client wellness and satisfaction. Skilled in both interpersonal communication and computer-based tasks, ensuring efficient and effective service delivery. Achieved significant improvements in client engagement and operational efficiency. Reliable Job Title enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Helpful professional with drive to provide remarkable guest service. Outgoing personality with dedicated problem-solving and understanding of importance of corporate branding. Excellent team leader consistently achieving and exceeding corporate goals for revenue generation and capacity..

Overview

27
27
years of professional experience

Work History

Direct Support, Professional

Dungarvin
Michigan City, IN
05.2024 - Current
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Front Desk Agent

Microtel Inn&suites by Wyndham
Michigan City, IN
05.2019 - 05.2024
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Daycare Worker

Deloris Kiner Morning Star Daycare
Michigan City, IN
06.1997 - 05.2019
  • Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Enforced rules and managed behavior through developmentally appropriate

Education

Diploma - General Studies

Michigan City High School
Michigan City, IN
06.1993

Skills

  • First aid and safety
  • Behavior redirection
  • Client Support
  • Compassionate Caregiving

Customer service skills,

Stress management

Communication skills

Team work

Time management

Interpersonal skills

Computer skills

Spelling and grammatical skills

The ability to create and edit documents

Timeline

Direct Support, Professional

Dungarvin
05.2024 - Current

Front Desk Agent

Microtel Inn&suites by Wyndham
05.2019 - 05.2024

Daycare Worker

Deloris Kiner Morning Star Daycare
06.1997 - 05.2019

Diploma - General Studies

Michigan City High School
Teresa Miller